“From the receptionists to the service technician, everyone was professional, courteous, informative, friendly, personable, and kind. Chris took the time to fully explain to me what my issues were, and the options for resolving them. I appreciate the email and text notifications. The level of attention makes me feel valued as a customer. I hope to have a long, pleasant relationship with your company. Even though no work has actually been completed yet, I fully expect that the quality of work will also be exemplary.”
“We had double clog I. Our double vanity. Chris was prompt, polite and knowledgeable. The clog took some persistence and he was able to come to a resolution, successfully unclogging the vanity sinks and ensuring the clog didn’t backup into other fixtures. He was very respectful of our home and cleaned up the work space when he was finished.”
“Anthony was great! He explained everything well, was professional & friendly. Everyone should be as lucky to have an employee like him!”
“Mark is extremely knowledgeable & a very pleasant person. Will request him for all my repairs. Thanks!”
“Job was priced higher than some others, but it was done right. We had issues get hot water upstairs and in kitchen for over a year. Two other companies replaced expansion tank, the other a valve. Never fixed issue. Sutton diagnosed the water line was not on a loop. Fixed this when installing new water heater. Now we have hot water everywhere. Worth every penny.”
“A+ SERVICE!! I expected nothing less. My husband and I are so very happy that we are a part of the Sutton Brothers Community. Jonathan was dispatched to service our unit. He also had with him Bradley, whom I understand is from a company that they have recently merged with. Both technicians were polite and professional and had our best interest at heart. They troubleshooted several options before letting us know what was going on with the unit, and what would be needed for the repair. Jonathan also discussed with us, a future need and provided us with a quote. The part was replaced, the unit is working perfect. Thank You Jonathan and Bradley.”
“Randy procured the part and fixed our problem in the same day! Great service on this chilly, rainy day. Our heat is back on. Many thanks!”
“Cody did an excellent job. Cleaning up as he did the individual jobs. Cody was very professional. We are going to request him for any future plumbing requirements. I will be recommending him to other people requiring your services.”