Reviews


Air Conditioner Installation in Burlington, NC 27217

“My compressor went out on a 15 year old hvac unit and we called Sutton Bro’s. I asked many questions and they patiently answered every one of them . From the initial diagnosis Coy , the sales rep Brad and finally to the installers Ricardo and Caleb, I could have not been more impressed with a company. Top notch business which I highly recommend.”
- Cynthia A.

Very Personable While Being Professional!

“The plumbers, Matt and Antonio, were very personable while being professional. Matt, who did the explaining of what was being done was clear and clearly very knowledgeable, immediately instilling confidence in me. They worked very efficiently. My wife and I also liked the Sutton’s procedures which included e-mails and telephone calls on arrival and en route, and including names and pictures of the plumbers who were coming.”
– Laurie K. –

Response from Sutton Brothers

That’s great to hear about your stellar experience with members of our plumbing team! We truly value your business.

Will Definitely Use Sutton Bros. Again

“We were very with Sam and his professionalism. He worked quickly and went beyond the call with his knowledge. Will definitely use Sutton Bros. again.”
– Michael H. –

Response from Sutton Brothers

That is FANTASTIC to hear! Thank you for your business.

I Would Highly Recommend to Anyone

“Sutton Brothers were quick to answer us at 6am on a Sunday as they provide 24 hour service. Blaine was at our house in no time and was very professional and informative in explaining our issue to us. I would highly recommend to anyone needing HVAC services!”
– Patrick C. –

Response from Sutton Brothers

It’s never a good time to have HVAC issues, especially on a weekend morning! We are glad to hear that you were pleased with our responsiveness and overall service.

In a Class of Their Own!

“We have used a lot of different service companies through the years. Sutton Brothers hands down are in a class of their own. Two very neat and extremely professional service men showed up and explained our situation to help us better understand what they were going to do and ways to eliminate our problem for the future. I can not express how satisfied we are with this company as a whole. The job they did and the manner in which they performed was something I have never experienced. They could write the manual on how to operate a service company. Thanks so much guys!”
– Jeremy H. –

Response from Sutton Brothers

Wow! Our entire team is so grateful for your business and we all appreciate this glowing review as well!

A Great Local Company!

“I had a great experience with Matt and Brad with Sutton Brothers. My water heater stopped working and Matt came the same day I called to inspect. He was able to fix my water heater and went over all of my future options for a waterless tank when the time comes. Very reasonably pricing. You will be seeing me again in the future for my water heater replacement…a great local company.”
– Holly W. –

Response from Sutton Brothers

We’re thrilled that you took time to share your experience! While it’s never fun to deal with equipment repair and replacement, we sure are happy you chose Sutton Brothers!

Professional & Knowledgeable at Every Turn

“Blaine & Antonio were sent to our house to install a gas range and extend the current gas line to the kitchen. Both men were courteous and knowledgeable. Blaine found a huge potential problem that could have led to a gas leak. Antonio had a plumbing team member come out to the job to see if they could save us some money on the future tankless system install. Matthew (plumbing) gave me great insight from a personal level as well as a vast knowledge of the tankless systems. He answered every question I had and they were numerous. Matthew & Antonio were out 2 days later to install the tankless system. It was a long day’s work for these 2 guys and they both worked diligently all day. The job was done very well and we are so pleased! All 3 guys were so friendly & helpful during both jobs. All 3 were professional & knowledgeable at every turn. We have future projects & will not hesitate to use Sutton Bros. Even the office staff was so nice & helpful in facilitating communication during both jobs. It’s always nice to get great work, but these are just good people as well!”
– Leandra R. –

Response from Sutton Brothers

Thank you for your kind words. We sincerely appreciate you taking the time to share your experience with us! We agree that Matthew, Antonio and Blaine are talented excellent Team Members. Please let us know how we can continue to serve you in the future!

Need Service?

Contact the experts at Sutton Brothers.

Call us at 336-390-3902!