The best service repair call and support I have ever received. Would recommend them to anyone. Craig is by far one of the best repairmen I've ever met. I'd give them a 6 star rating if i could.
On time, friendly, professional and got the work done satisfactorily. I would recommend to anyone.
He was great and on time.
Jonathan was really good. Down to earth guy. Very helpful. Jonathan was really good and fast and quick
Very friendly and well informed of his job
On time and very efficient.
We have been using Brady Flanary for several years prior to the merger with Sutton Brothers. We found the company to hold a standard of integrity and loyalty to customers.The service today with Sutton Brothers seems to be the same. We plan to continue to use the company for service inwhich we need.
Very prompt and friendly. Found the problem quickly and fixed it. Fair pricing. Great guys!
Cody came to investigate a possible leak at my parents’ house which had resulted in a very high water bill. He was very thorough at looking into all possible culprits. He finally found the issue and it was resolved! Thank you Cody!
Very comforting to know service like this still exists. Technicians were competent and polite. Professionalism combined with a genuine desire to serve. If I had to describe the experience in a word it would be, "Thanks!"
Guy was pleasant and was able to explain everything in a way that I could understand. Very professional!
Always friendly and very professional. Excellent service and explains what was done and why!
Called this company after reading reviews on Nextdoor App as recommended buisness for AC repair and this company didn't disappoint. I got a same day appointment with no problem. Brannon Otwell came out was very knowledgeable about our system found the problem in no time. Very professional and showed up on time. Got us up and running. The pricing of quote was very reasonable and I love that this company has maintenance plans to help with cost of repair and maintenance. Just outstanding! Looking forward to doing buisness with them in the future. Update today I had a new coil installed by another tech Mark Nicols, he was on time, very professional and respected our carpet by wearing booties in and out. Cody fixed some plumbing for us such a great guy. If price changes he is always upfront first. Answered all our questions. Great company to do buisness with.
I cannot say enough good things about Ian Brown! He was extremely knowledgeable, patient, and honest throughout the process. After collecting multiple estimates, Ian gave us a very reasonable and fair deal on our purchase that I am extremely confident in. I will be contacting him again in the future for additional needs, without hesitation!
Kind of a sticker shock , but I guess it needs to be done. Hope y'all have a Veterans Discount.
My service guy was awesome!! Chris did an awesome job. Personality was great. I will refer Sutton Brothers Company. Thanks!!
Adam as very professional
Great Service Cody was great!!!!!
Our 25 year old system finally bit the dust on a rental property with active Airbnb guests. Sutton Brothers responded promptly and gave a fair price on a replacement. Extra praise to the installation team - the guests at the property had this to say: “Those boys sure earned their paychecks today. They were both lovely and very focused on getting the job done.”Thanks for treating the guests with respect and for helping us save face!
The plumber was pleasant and professional. Explained things well, worked efficiently and did not leave a mess. Thank you so much for excellent job.
SUTTON BROS recently completed the installation of a natural gas HVAC system.My first contact was with Ian, who spent a lot of time explaining what my options were, what work would be done and how the process would work.My contacts with Maura were Professional, Friendly and Helpful. She kept me informed and has ensured I was satisfied with the work done.Ricardo (+ Alex, I think) did a great job, under extreme conditions (replacing my heating system on the 30°-40° days), and were very professional while completing the job.SUTTON BROS did what they said they would do and have continued to ensure I am satisfied with their work.5 out of 5 Stars.Thank You SUTTON BROS!!!
Johnny solved all of our problems within a few hours. I am so glad Sutton Bros. added electricians to their capabilities.
Daniel was extremely pleasant, professional, and knowledgable. I felt like I was in good hands.
Excellent job got my heat up and running
Mark from Sutton Brothers is the first HVAC technician who I feel has truly understood the unusual heating system we have. He was able to get it repaired and working for a fraction of the cost we were quoted by another company, and helped us understand more about the system (which we inherited when we bought our house) to help us save money and heat our home more efficiently. I'm so grateful. On top of that, everyone at Sutton Brothers has been very responsive and attentive, and made sure I knew who to expect at my home and when, and they've followed through as promised.
The technician was very efficient. He listened to my explanation of the problem and identified the problem immediately. He explained how he intended to fix the leak. He had the tools and parts to do the job. I was pleased with the service that he provided. Before he left he made sure that I understood the charge for his service. I thought the charge was very reasonable.The installation of a hot water tank was very professionly accomplished. The old tank was removed without any mess.It was a guality job.
Sutton Brothers has helped many of my clients and only receives high praises!
I like everything about this business.
Daniel C. successfully completed the maintenance tasks on my furnace and I am very satisfied with the work he did.He was also kind enough to help me with a special project before leaving. Winston-Salem
Johnny was friendly, knowledgeable, and professional. He addressed my issue, gave me an estimate for the job and will schedule with me as soon as possible!
Being a new resident in Kernersville I was not aware of Sutton Brothers but I am glad I called them to assist our family! From my initial phone call to the service technician arrival, EVERYONE has been Professional, engaging and kind. Anthony the service technician/plumber was excellent. I highly reccomend their company!James Hines
I had an issue with a light bulb in my bathroom and no matter what bulb I used I could not get it to work. I originally called LaTour but cancelled when I realized Sutton Brothers handles electric. It only makes sense as they handle our HVAC and Plumbing. Johnny Blackmon was our technician and he was polite and resolved my issues quickly. I had a light fixture with blown bulbs that I couldn't figure out how to access. He took the time to show me how to access the bulbs and replaced them while he was at it. Sutton Brothers will be my first call for any of my HVAC/Plumbing and Electrical needs from now on.
The tech was friendly, knowledgeable and explained everything about the installation process. This is my 4 th time using this company. I love my new elevated toilet, saves my back and great design due to my health issues. I would definitely recommend Sutton Brithers
We had a gas line added to our kitchen stove. Sutton Brothers had replaced our HVAC earlier in the year and we were very satisfied with their work and costs. The gas line was installed on a slab foundation and took more than the normal hook up. Chris and his crew were great. Cleaned up after they were done and worked with us on the location of the line. We would highly recommend Sutton Brothers.