Reviews


“We could not be more pleased with the process of having our hot water heater replaced. The team showed up right on time and worked quickly and efficiently. They were more than polite and very professional. The installation and required electrical and plumbing work was done in the amount of time first estimated. We would recommend Sutton Brothers for any heating, air or plumbing work. Very impressed, very pleased.”
- Cathy K.

“He showed up on time. He took care to keep the work area clean. He seemed knowledgeable and helpful. He took care of the repair quickly and did a thorough job inspecting his own workmanship. No complaints.”

- Wes L.

“Late in the evening we experienced a water leak underneath the house. Called a few other companies trying to get someone to the house with not much luck, even though they say we do after hour calls. Chris from Sutton Brothers called me back pretty quick. Asked some questions, just to get an idea of the situation. Said he could handle my situation no problem. He shows up fixed the problem in no time and we were back up and running. Chris was very curious and sympathetic to our situation. Chris was knowledgeable, kind and just all around pleasant to be around. Thank you Chis !!! I would recommend Sutton Brothers without hesitation. Great experience!!”

- Russ L.

“We appreciate the professionalism, friendliness and swiftness of service by Sutton whenever we need them. In this instance, Wendell made himself available before his scheduled appointment which was a great relief for a busy family dealing with a plumbing obstruction. We’re very pleased to be back to our regular life and routines in our home thanks to Sutton Bros.”

- Lisa B.

“I am approaching one year of service with Sutton Brothers as of September. I have been impressed with the customer service I have received. Melissa was the first person I had a chance to speak with regarding the savings club. She is very patient and kind and answered all my questions. I have also had the pleasure of working with Teresa who scheduled the service appointments. The technicians who have performed the scheduled maintenance visits were all knowledgeable, kind and prompt. I am glad that I chose Sutton Brothers, I appreciate the fact that I can receive Heating, Cooling, Electrical and Plumbing service with one company, it makes these kinds of calls very simple. When given the opportunity I have recommended you to those that I have spoken to.”

- Ernie B.

“Caleb provided our ac maintenance service today and he was excellent! He was on time, professional and answered all of our questions. We feel confident our ac unit is working great now. We highly recommend your company to others.”

- Norman S.
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Sandra Nilsson
Sandra Nilsson
1722006557
Teddy Pope
Teddy Pope
1721967511
They did plumbing,were great
Patricia Evans
Patricia Evans
1721939890
Very professional , respectful and friendly.
Glenda Nixon
Glenda Nixon
1721934651
Thank you Sutton Brothers! The technician Abe, was very professional throughout the entire process of repairs. He was always on time and answered all my questions. Also, he wore shoe covers without being asked, a huge plus for me. He always cleaned up and was super patient with my crazy little dog, who was always worked up when he got here. Make sure you take great care of Abe!! Thank you so much!
Bill Meadows
Bill Meadows
1721855404
Very professional, always kept us informed as to what he was doing and the price before hand. There was no hidden or surprise fees. Daniel was polite, very well informed about his job, answered every question without hesitation. Very pleased.
Maxine Whitney
Maxine Whitney
1721839020
Technicians were thorough, clean, and did the job. They were professional. I will use them again.
Melanie Lawless
Melanie Lawless
1721828529
Great service! Easy to make an appointment and they always send professional and knowledgeable technicians.
Julia Spainhour
Julia Spainhour
1721776385
So far the guys that came out to give us an estimate were very good, very very nice and treated me with so much respect. And the estimate was very satisfactory. I am very pleased with Chris and Caleb. They were experts and I reconnect Sutton Brothers for any plumbing situations. Very reasonable.Thank you!These guys were very polite. They did a great job with the sump pump and pipe lines. Their equipment was slow getting to them but they worked hard in the heat. Unrecommended them to anybody. Thank you Chris, and Kris.
Very efficient and timely on the service call,
Margaret Snyder
Margaret Snyder
1721745196
Very professional and friendly. Excellent work.
Technician arrived only 2 hours after we called for service!! Loved the quick response! He was very friendly & efficient, was able to fix the problem right then!
Lizzie Tanner
Lizzie Tanner
1721671363
Abe provided excellent service. He checked all areas to make sure that the air was flowing properly in the home. We appreciate his patience.
Jean Miller
Jean Miller
1721661889
Sutton Brothers is great to work with. They have 4 great electricians and their supervisor is not afraid to work also. I would definitely recommend Sutton Brothers electricians!
Edwin Matney
Edwin Matney
1721660932
Very Professional and Knowledgeable, great job Guys. Thank You
ronnie duggins
ronnie duggins
1721493175
Josh Weaver
Josh Weaver
1721354370
Very prompt, professional, and fairly priced. They understand communication and provide timely text messages alerting you of your appointment, when your tech is one they way, and a follow-up after service. No one tried to upsell me something that I did not need. Nice to have a default company to handle all my HVAC, plumbing, and electrical needs.
Darwin Phillips
Darwin Phillips
1721344361
Daniel C. the technician from Sutton Brothers was very professional and took the time to listen to my concerns. He found the problems with my HVAC systems and gave me many options to correct my problems. I would gladly recommend Sutton Brothers because of Daniel C.
Jeanie King
Jeanie King
1721247799
Quick appointment, on time; friendly, efficient AC assessment.
Craig Fields
Craig Fields
1721237119
On the phone three times and each time answered in a courteous, mannerly and respectful manner!Shout out to the following—->receptionist-Melissa;technician-Marksales person-NathanMy wife and I are looking forward to having a new upstairs AC/heat unit. We trust them even though we haven’t had installation yet.
Barb Sauer
Barb Sauer
1721234023
Donna Williams
Donna Williams
1721147409
A great Job!
Tammy Taylor
Tammy Taylor
1721079671
I was well pleased. Cody was friendly and knowledgeable and provided me with options for the repairs which I appreciated
Mike Henderson
Mike Henderson
1721051979
Caleb is always so polite plus it’s obvious he wants to take care of the customer .Reliable , knowledgeable & trustworthy !Three keys to success !Thank you All !
I called first thing in the morning when my air quit blowing cold in the middle of our heatwave and I had cold air by early afternoon! Communication was excellent, even sending a picture of the technician with his arrival time so I knew who to expect and when he would arrive. Thank you so much!
Travis Smith
Travis Smith
1720654210
Abe was AWESOME! He was very knowledgeable and knew exactly how to fix my AC unit.
Karen Jennings
Karen Jennings
1720632242
My call to Sutton Brother's, was answered by a very sweet lady, and took my information down. And was here first thing the next morning.The plumber was very pleasant, and professional. Showed good knowledge of his profession I would recommend Sutton Brother's highly.😊Karen🔧🧑‍🔧🪠
elizabeth chen
elizabeth chen
1720631017
The new water heater install went very smoothly. Excellent work by Chris Craig and his trainee. Thank you for the work! I also appreciated Chris for taking the time in educating me about water heater maintenance and care.
Joe Carollo
Joe Carollo
1720628414
Hunter came out within a few hours after I called and fixed the problem I was having with my outside unit(capacitor). Checked Freon levels and flow levels. Very nice and professional . Would recommend the company and Hunter to anyone.
edward whyte
edward whyte
1720558350
Great person to work with. So helpful and knowledgeable. Wonderful experience.
Sean Moran
Sean Moran
1720533587
Very fast and friendly service technician was Hunter Yates and he new my problem in under 10 minutes.
Cindy Dabbs
Cindy Dabbs
1720470193
Chris was very polite and professional. He advised us on everything he was doing. He set up an appointment before he left in order to complete the job. Also informed us on everything he would be doing on the next appointment. I like his communication on the job. Great Job!
Amanda GIBSON
Amanda GIBSON
1720470144
Caring,efficient service in this awful heat. Thanks Sutton Bros!
Kyle Fort
Kyle Fort
1720370791
We called Sutton Brothers at 8am for an urgent repair. They scheduled us for 1pm, very prompt and much appreciated! Cody showed up and had the problem solved in short order. He was professional, friendly and knowledgeable. We will 100% be calling Sutton Brothers from now on. They have secured all of our electrical, HVAC and plumbing business from now on. It was so refreshing to deal with a local company that cares. We will recommend them without reservation to friends, family and even complete strangers. Thank you Cody, I hope your bosses see this and pass it along to you. Good people doing good things.
It's nice having people like Daniel come to service our home. Polite, efficient, and professional.
Derrick Ramsey
Derrick Ramsey
1720041201
Thank you to Melissa for helping us with our home maintenance options. Great customer service and professionalism!
Lena Skenes
Lena Skenes
1720030713
They men were able to get the work done at a reasonable time. They were nice and easy to talk to about what needed to be done. Thank you again
Aixa Haskins
Aixa Haskins
1720022987
We had a clog SOMEWHERE in our main line, we tried ourselves to clear it using multiple different methods... and were unsuccessful. So I called Sutton Brothers because I've heard great things and because they are local to me. They came and listened to what we told them we tried, and they gave their recommendation and estimate. They were very transparent and very importantly, they were educational. We had lots of questions and were very inquisitive, and they had no problem talking to us about the process. They fit us into their schedule very quickly and long story short, they fixed the issue and educated us along the way. They were very professional and polite as well. Highly recommend!
Connie Warren
Connie Warren
1720022259
Hunter was fantastic. Highly recommend
Charles White
Charles White
1720016950
Great experience. Very knowledgeable and professional.My service technician Daniel C did a great job. He answered so many of my questions
Shari Fulp
Shari Fulp
1719956103
Melissa, the Membership Coordinator, was very kind and helpful in assisting me with getting a more suitable maintenance plan that fit my needs. I appreciate her advice and professionalism!
Al Lovell
Al Lovell
1719953252
Hunter was awesome. Super professional, easy to talk with and got right down to business by repairing our system very quickly and professionally!
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