Reviews


“Cody was great! He explained EVERYTHING! I feel secure knowing the repair was done well. I am now getting quotes for future work trying to be preventative. My house is 72 years old and bad do-it-yourself things were done. This company does it RIGHT! Thankyou Sutton Brothers!”

- Cindy S.

“Randy was very professional ; very amiable, explained the repair in detail; very patient; very informative regarding Sutton Brother’s company’s specials. He was here on time and completed the diagnosis and repair within 45 minutes . He told me to contact the company if I had a problem and the company would contact him for follow up.”

- Scott S.

“Cody was friendly and professional! The repair could not be done today but will be done Monday. He really investigated and found another leak. I will have all work done by his request. I have used Sutton Brothers also for electrical. Great professional company!”

- Cindy S.

“Chris went above and beyond making our stressful situation so much easier! I can’t thank him enough for the help he gave us this morning.”

- Kori A.

“Cody was very professional and very friendly. The work was completed with in a timely manner and with care of the property. Everything was wonderful. Great job”

- Robert K.

“Technician arrived within given time range, discussed issues, offered options for resolving, and completed the job in a timely manner. Also provided explanations and estimates for other issues observed when taking a look at issue noted on service call. Above & beyond. Professional & personable. Thank you Sutton Brothers.”

- Willette M.
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Josh Reiss
Josh Reiss
1701884454
The best service repair call and support I have ever received. Would recommend them to anyone. Craig is by far one of the best repairmen I've ever met. I'd give them a 6 star rating if i could.
Linda J Sanford
Linda J Sanford
1701875494
On time, friendly, professional and got the work done satisfactorily. I would recommend to anyone.
Maria Green
Maria Green
1701868255
He was great and on time.
thalleus dodd
thalleus dodd
1701447003
Jonathan was really good. Down to earth guy. Very helpful. Jonathan was really good and fast and quick
Jose Castillo
Jose Castillo
1701231275
Great customer service
Sandy Lawson
Sandy Lawson
1701174794
Very friendly and well informed of his job
T Harvey
T Harvey
1701124174
On time and very efficient.
Bell Vance
Bell Vance
1700926587
We have been using Brady Flanary for several years prior to the merger with Sutton Brothers. We found the company to hold a standard of integrity and loyalty to customers.The service today with Sutton Brothers seems to be the same. We plan to continue to use the company for service inwhich we need.
Very satisfied
Alli Boissey
Alli Boissey
1700699798
Very prompt and friendly. Found the problem quickly and fixed it. Fair pricing. Great guys!
Cindy Sutton
Cindy Sutton
1700692374
Cody came to investigate a possible leak at my parents’ house which had resulted in a very high water bill. He was very thorough at looking into all possible culprits. He finally found the issue and it was resolved! Thank you Cody!
Jon Ray
Jon Ray
1700682526
Very comforting to know service like this still exists. Technicians were competent and polite. Professionalism combined with a genuine desire to serve. If I had to describe the experience in a word it would be, "Thanks!"
Terry Hamilton
Terry Hamilton
1700662298
Guy was pleasant and was able to explain everything in a way that I could understand. Very professional!
Melinda Key
Melinda Key
1700659420
Always friendly and very professional. Excellent service and explains what was done and why!
P Poole
P Poole
1700592751
Called this company after reading reviews on Nextdoor App as recommended buisness for AC repair and this company didn't disappoint. I got a same day appointment with no problem. Brannon Otwell came out was very knowledgeable about our system found the problem in no time. Very professional and showed up on time. Got us up and running. The pricing of quote was very reasonable and I love that this company has maintenance plans to help with cost of repair and maintenance. Just outstanding! Looking forward to doing buisness with them in the future. Update today I had a new coil installed by another tech Mark Nicols, he was on time, very professional and respected our carpet by wearing booties in and out. Cody fixed some plumbing for us such a great guy. If price changes he is always upfront first. Answered all our questions. Great company to do buisness with.
Jill Buff
Jill Buff
1700520920
Jeff Stewart
Jeff Stewart
1700434805
I cannot say enough good things about Ian Brown! He was extremely knowledgeable, patient, and honest throughout the process. After collecting multiple estimates, Ian gave us a very reasonable and fair deal on our purchase that I am extremely confident in. I will be contacting him again in the future for additional needs, without hesitation!
Jerry Earnhardt
Jerry Earnhardt
1700246821
Kind of a sticker shock , but I guess it needs to be done. Hope y'all have a Veterans Discount.
Cynthia Norwood
Cynthia Norwood
1700241467
My service guy was awesome!! Chris did an awesome job. Personality was great. I will refer Sutton Brothers Company. Thanks!!
Andrew Woodward
Andrew Woodward
1700170066
Adam as very professional
Stephen King
Stephen King
1700083008
Great Service Cody was great!!!!!
Brad Collins
Brad Collins
1700050689
Our 25 year old system finally bit the dust on a rental property with active Airbnb guests. Sutton Brothers responded promptly and gave a fair price on a replacement. Extra praise to the installation team - the guests at the property had this to say: “Those boys sure earned their paychecks today. They were both lovely and very focused on getting the job done.”Thanks for treating the guests with respect and for helping us save face!
dalila grimaldo
dalila grimaldo
1699985358
The plumber was pleasant and professional. Explained things well, worked efficiently and did not leave a mess. Thank you so much for excellent job.
Robert Kelly
Robert Kelly
1699886641
SUTTON BROS recently completed the installation of a natural gas HVAC system.My first contact was with Ian, who spent a lot of time explaining what my options were, what work would be done and how the process would work.My contacts with Maura were Professional, Friendly and Helpful. She kept me informed and has ensured I was satisfied with the work done.Ricardo (+ Alex, I think) did a great job, under extreme conditions (replacing my heating system on the 30°-40° days), and were very professional while completing the job.SUTTON BROS did what they said they would do and have continued to ensure I am satisfied with their work.5 out of 5 Stars.Thank You SUTTON BROS!!!
Johnny solved all of our problems within a few hours. I am so glad Sutton Bros. added electricians to their capabilities.
Noel Smith
Noel Smith
1699641892
Andy Schweizer
Andy Schweizer
1699623857
Great service
Jason Chesnut
Jason Chesnut
1699498553
Daniel was extremely pleasant, professional, and knowledgable. I felt like I was in good hands.
Linda Allen
Linda Allen
1699373778
Excellent job got my heat up and running
Molly Davis
Molly Davis
1699307065
Mark from Sutton Brothers is the first HVAC technician who I feel has truly understood the unusual heating system we have. He was able to get it repaired and working for a fraction of the cost we were quoted by another company, and helped us understand more about the system (which we inherited when we bought our house) to help us save money and heat our home more efficiently. I'm so grateful. On top of that, everyone at Sutton Brothers has been very responsive and attentive, and made sure I knew who to expect at my home and when, and they've followed through as promised.
Lloyd Oakley
Lloyd Oakley
1699030086
James Clayton
James Clayton
1698869466
The technician was very efficient. He listened to my explanation of the problem and identified the problem immediately. He explained how he intended to fix the leak. He had the tools and parts to do the job. I was pleased with the service that he provided. Before he left he made sure that I understood the charge for his service. I thought the charge was very reasonable.The installation of a hot water tank was very professionly accomplished. The old tank was removed without any mess.It was a guality job.
SpecPROS Inc.
SpecPROS Inc.
1698845397
Sutton Brothers has helped many of my clients and only receives high praises!
Bill Tobiassen
Bill Tobiassen
1698773762
I like everything about this business.
Deanna Antonio
Deanna Antonio
1698765982
Very professional.
Linda Bowen
Linda Bowen
1698749286
Daniel C. successfully completed the maintenance tasks on my furnace and I am very satisfied with the work he did.He was also kind enough to help me with a special project before leaving. Winston-Salem
Heather Dennis
Heather Dennis
1698659321
Sandy Henderson
Sandy Henderson
1698433118
Johnny was friendly, knowledgeable, and professional. He addressed my issue, gave me an estimate for the job and will schedule with me as soon as possible!
Jimmy Hines
Jimmy Hines
1698171251
Being a new resident in Kernersville I was not aware of Sutton Brothers but I am glad I called them to assist our family! From my initial phone call to the service technician arrival, EVERYONE has been Professional, engaging and kind. Anthony the service technician/plumber was excellent. I highly reccomend their company!James Hines
Drea S
Drea S
1698088374
I had an issue with a light bulb in my bathroom and no matter what bulb I used I could not get it to work. I originally called LaTour but cancelled when I realized Sutton Brothers handles electric. It only makes sense as they handle our HVAC and Plumbing. Johnny Blackmon was our technician and he was polite and resolved my issues quickly. I had a light fixture with blown bulbs that I couldn't figure out how to access. He took the time to show me how to access the bulbs and replaced them while he was at it. Sutton Brothers will be my first call for any of my HVAC/Plumbing and Electrical needs from now on.
Alaina Cawthon
Alaina Cawthon
1697893100
The tech was friendly, knowledgeable and explained everything about the installation process. This is my 4 th time using this company. I love my new elevated toilet, saves my back and great design due to my health issues. I would definitely recommend Sutton Brithers
Jermaine Mock
Jermaine Mock
1697818866
Danette Green
Danette Green
1697301659
We had a gas line added to our kitchen stove. Sutton Brothers had replaced our HVAC earlier in the year and we were very satisfied with their work and costs. The gas line was installed on a slab foundation and took more than the normal hook up. Chris and his crew were great. Cleaned up after they were done and worked with us on the location of the line. We would highly recommend Sutton Brothers.
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