“Zack is wonderful to work with. He is knowledgeable, friendly, has patience when addressing questions, and I trust the work he does. Thank you!”
“Thank you so much for sending David out! Our pilot light went out on the water heater (probably some sediment from the propane tank) and he was very nice, professional & knowledgeable. We appreciate you!”
“I forget the workers name (sorry) but he was Awesome! My heater stopped working and they came out the same day. He figured out the issue quickly. He did not have a spare part but he tried to get one. Unsuccessful but he tried. He helped me order the correct part and I'll be getting it the next day. Very happy”
“My husband scheduled an appointment with Sutton Brothers to do a small repair in the front yard of a property we are selling. My husband met the guy out at the property and he was extremely difficult to work with. My husband ended up having to dig the hole for the plumber and he continued to give him the run around, leaving the property and taking the $100 service call fee with him. We were so extremely disappointed in their customer service, knowledge and lack of understanding/help. We were willing to pay for this to be resolved the day we made the appointment. The plumber refused to repair the pipe without the City of WS turning the meter on and requested that my husband dig the hole bigger. What a joke. We will never contact this company again to help with any of our plumbing needs. Also – the cost to dig the hole was $400 and it took my husband 10 minutes to dig the hole and find the source of the problem. I had to put one star to proceed but I would not recommend this company at all.”
“Technion fixed the problem quickly and at a reasonable price.”
“Representative was great! I would recommend this company and their professionals to anyone.”
“Coy and the other Sutton Brothers employees were all very cooperative, courteous and helpful. They were very willing to answer questions. Pleased with their help.”
“Tech was friendly and helpful, talking through a couple of options before doing the work so I understood the impact.”
“Technician was on time. He was very professional and explained exactly what he would be checking. He checked the entire house for anything that might need attention. He was very thorough and answered all my questions.
The inspection was a very smooth process.”