“I accidentally poked a hole in main water supply pipe. Zack was dispatched to repair and did so quicker than I thought. He was very professional and made what I think would be a disaster into something needing only a simple fix.”
“Caleb was friendly and professional. Wouldn’t hesitate to recommend.”
“Anthony came to do a yearly maintenance on our hot water heater and plumbing. He immediately recognized a problem with the expansion tank on our hot water heater. It had fallen out of the wall anchor strap and was leaking. He replaced it promptly. He kept me updated on what was happening. He was professional in his interactions, and very knowledgeable.”
“I had a good experience yesterday when Hunter from Sutton Bros came to maintain and check my heating and AC system.
He was teaching another worker, and it seems that he knows what he is doing and is a good teacher. Hunter suggested a float switch for the furnace in the attic so that one day the drain would not flood the catch pan and then water trickle down to my ceiling. This is a preventative measure and is well worth installing. He did the job on this visit, which is an essential plan maintenance visit, a plan I purchased for the maintenance of my system. Hunter has been here before and I was glad to see him again. He works efficiently and is knowledgeable for such a young fella. He is thoughtful and kind and even vacuumed the metal shavings in the attic from the air duct cleaning I had done two years ago. He did that because he did not want me to climb the stairs with my shop vac as I am elderly and have fallen several times before on ladders and stairs. I value such professionalism intermingled with kindness.”
“We have multiple units in our home and we have needed repair on each of them in the past year. Mark was our technician for both and he did an awesome job each time. He was actually earlier than the arrival time given each time and had each unit repaired within 24hrs of each diagnosis. Mark is very personable and extremely knowledgeable. All of our experiences with Sutton Brothers have been outstanding and we would definitely recommend them at any opportunity!”
“Very friendly. Made me feel at ease with how he treated me. Explained everything that was done to my air condition. Was quick and thorough. Highly recommended.”
“Both guys that been to my home were outstanding!!! They speak the rare and extinct language of wife. They were great!!”
“Abe came out and completed seasonal maintenance on my unit. And replaced the capacitor. I've never had another tech to clean my outside unit like he did very thorough. Thanks so much.”
“Technitian was both knowledgeable and professional.”