Randy D
HVAC Technician
38 Reviews
“Randy D did a good job of maintenance on my heat pump system. Arrived on time and gave me information about the current wear and tear of the parts in it.”
“Randy was very professional and obviously knew his trade very well.”
“I was impressed with Randy's knowledge of the oil furnace boiler system, and I learned a lot.
He was courteous and affable. I am highly satisfied.”
“Texted on their way, great communication and fix it correctly at a great cost”
“From the call to request the service, which was within just a couple of hours, to the tech, Randy that came out, everything was great. Friendly, explained everything he checked so that I could understand it. Did not over charge. Would definitely recommend this company.”
“Randy came out and fixed an exhaust issue for me. Was very professional, courteous, and personable. Thanks Randy for taking care of us!”
“Randy came out and fixed an exhaust issue for me. Was very professional, courteous, and personable. Thanks Randy for taking care of us!”
“Randy was very helpful explaining what the problem was and what part was needed to complete the job. He came back with the part in the time frame he thought it would take to order the part needed and approx day it would be here.”
“Performed expected maintenance, was friendly and early. Performed seemingly unnecessary part replacement that significantly increased the bill”
“Good Service, Good price, Fast and Efficient, I am Glad I called Sutton Brothers for Service.”
“Randy was very professional ; very amiable, explained the repair in detail; very patient; very informative regarding Sutton Brother’s company’s specials. He was here on time and completed the diagnosis and repair within 45 minutes . He told me to contact the company if I had a problem and the company would contact him for follow up.”
“The service technician was on time and courteous. He provided a complete explanation on the service provided.”
“Randy arrived in time for the appointment. He was very professional. He performed all maintenance timely and efficiently. We had a new roof installed the week before and he even went as far as to clean the debris (that honestly hadn’t been thought of) from around the unit in the attic.”
“Great service! Our maintenance was completed in a timely, professional way.”
“Randy was extremely professional and changed out a switch quickly and at less cost than we had been quoted in the past. I highly recommend Randy and Sutton Brothers .”
“Randy D. recently repaired my gas furnace which had been destroyed by water damage. He is extremely professional, customer oriented and a pleasure to work with. He did a great job getting my heat working before cold weather came calling!! Thank you Randy D. and Sutton Bros.”
“I received a text informing me that my technician would be Randy D. He showed up right on time, quickly diagnosed the problem as a bad capacitor, and had me up and running in just a few minutes.”
“Randy was early to the appt which is always greatly appreciated. He was efficient in what needed to be done.”
“Scheduled quickly, which was great, since water was dripping into my closet. The job (clogged drain in AC) was done quickly and efficiently, and Randy communicated every step of the process. He also offered a solution to prevent its recurrence. All in all, Sutton Bros. delivered!”
“Randy was right on time, friendly, and professional. He answered all our questions and was a pleasure to have do our HVAC checkup.”
“I appreciate the expertise and willingness to communicate.”
“Mr. Randy arrived on time and was very professional. He explained every step of the maintenance to me.”
“I walked by my system thermostat and saw that it was displaying emergency. I saw that the heat pump was not running but the system was. After calling the Brady Flanary number Randy D showed up and explained that I had inadvertently selected emergency which turned off the heat pump. He checked the system and got it working correctly.”
“Thorough inspection of HVAC—excellent!”
“My furnace was not working. Randy was very professional and went thru to diagnose the problem. Gave me all the information and options. Very happy with my experience”
“Randy procured the part and fixed our problem in the same day! Great service on this chilly, rainy day. Our heat is back on. Many thanks!”
“He is very nice person and did the best job for changing the damper in the air conditioning system”
“Very friendly and professional. Explained several things for us.”
“Randy has been the first repair man that was able to figure out our very complicated system with in a short amount of time. He was nice and very easy to talk to.”
“Randy was very professional. He explained exactly what the problem was and what needed to be done.”
“I scheduled appointment online, received a prompt email confirmation of my appointment, and a text messages with technician’s name and arrival window. He arrived early, was very courteous, and pleasant to work with. He assessed the issue, explained the repair, provided costs, and then went right to work upon my consent. From start to completion of the job was inside of the original window provided prior to reaching my home. I definitely would call again with my home maintenance/repair needs that Sutton Brothers services.”
“Good technician with good knowledge and understand the problem and solve very easily.”
“Extremely satisfied with my overall service with this company.”
“Randy was professional and was very quick with the service provided. He was able to determine the issue and repair it within an hour. Thank you guys!”