“Very professional. Listened to our questions.”
“Detailed review if house and issues”
“I replaced my HVAC system about a year ago and it was time to do the first complimentary safety check. Melissa called and emailed several times offering Sutton Savings Club preventative maintenance plans. Long story short, I always responded I was busy and was going to call later. Three months after I finally got a chance to stop by and go over my options. This was on a Friday right at 4:55 pm so they were literally getting ready to close. Melissa welcomed me very friendly and took the time to explain my options. Melissa was very professional and made sure I had a clear understanding of what all I was getting on my plan. I got out of there around 5:15 pm and I didn’t feel rush at all. She could have just gave up since I was not responding calls or emails. Instead, she went the extra mile, explained all of the services and even stayed after 5 to satisfy a customer. Good help is hard to find. Thank you again Melissa!”
“Cody was excellent. Showed up on time. Was professional, courteous and helpful. Thanks very much!”
“Brendan is a fantastic technician! He is knowledgeable, friendly and efficient! I feel very much at ease when he is here doing his work. Everything is under control.”
“Thoroughly professional, knowledgeable, pleasant, engaging and an asset to Sutton!”
“Always great service. Plenty of time taken to explain everything and answer questions.”
“Sutton Brothers came to my rescue and solved a major plumbing problem in my townhouse. They were very professional and solved my problem in a timely manner. I plan to use their services for future maintenance and repair.”