“The entire experience with Sutton Brothers was fantastic. Getting a quote for the replacement for our A/C was informative and easy. There is no high pressure sales tactics. The person performing the quote was thorough and informative throughout the entire process. Scheduling of installation was within 1 week of deciding to go with Sutton Brothers. Installation date was scheduled and the installation team showed up on time. Their work was efficient, clean, and tidy. The new equipment is better organized than our older units and they haul away all the waste as well. I would recommend this company for your future needs in any capacity that they provide a service.”
“Melissa, the Membership coordinator, is awesome! She was very patient in reviewing our options for our maintenance plan and helping us come up with the best options for our home and budget. Thanks for great customer service!”
“Technician Mark Y. was very friendly and knowledgeable. He explained what his maintenance visit included and proceeded with the task. He is very experienced and efficient. Thank You.”
“We had a clog SOMEWHERE in our main line, we tried ourselves to clear it using multiple different methods… and we're unsuccessful. So I called Sutton Brothers because I've heard great things and because they are local to me. They came and listened to what we told them we tried, and they gave their recommendation and estimate. They were very transparent and very importantly, they were educational. We had lots of questions and were very inquisitive, and they had no problem talking to us about the process. They fit us into their schedule very quickly and long story short, they fixed the issue and educated us along the way. They were very professional and polite as well. Highly recommend!”
“Why is it the AC always goes out on the weekend? I called the emergency line and was so grateful when Hunter showed up! He found and repaired the issue quickly. He truly saved the day, on a very hot Sunday.”
“Great customer service as always!”
“Blake arrived on time and quickly assessed the situation by listening to my concerns before going to the equipment. Thrilled with his professionalism and recommendations for some future work.”
“Would give you six stars if possible. Michael was professional, knowledgeable, and speedy. Arrived right on time and fixed our issue with no problems. Will definitely recommend you to others. That advertising is working btw, that’s how I found you. Have other work that I’ll be contacting you for soon! Thanks!”