Reviews
“When David arrived, he was right on time and was so pleasant. He didn’t mind our curiosity as we watched him locate and determine the repair needed. He fixed our leaking hot water line, and in less than an hour, was on his way.
We will DEFINITELY use Sutton Brothers for all future plumbing work!”
- Leigh O.
“Tech was on time, friendly and very knowledgeable about the issue. I highly recommend Sutton Brothers.”
- Alaina C.
“David was fast, friendly and did a great job with this repair.”
- Brad H.
“The person quoting the new system was friendly and professional. He presented the systems and options that were available in a way that was easy to understand. After getting quotes from two other companies, I chose Sutton Brothers as the best value for the systems offered. The installers arrived on the day and time promised and did an excellent job of removing my old system and putting in the new one. They were friendly, professional and answered all my questions. I would highly recommend this company.”
- Steve H.
“Everything was great! Very happy with the quote, service, and the water heater itself.”
- N D.
“Had air conditioner go out…. Jason got here quickly and was very professional!”
- Tony U.
“excellent service as well as kind and informative interaction.”
- mike m.
“Mark was nice and competent. He assessed the problem quickly and made the repair.”
- Diane T.
Will Blanchard
1715642717
I just had the most wonderful, seamless experience with respect to having a new HVAC replacement unit installed at my residence. It was definitely first class service from the initial quoting process to the OUTSTANDING customer service and EXCEPTIONAL installation process provided by Rickardo Evans. Rickardo and his team were on time and very detailed oriented with system installation and walking me through the completed first rate system and associated functionality. Rickardo's professionalism and superior technical knowledge of the system was beyond first class. I would highly recommend Sutton Brothers for your HVAC needs and if your lucky hopefully you can get Rickardo as your install supervisor along with his team. Truly blessed to have such a great experience with Rickardo and Sutton Brothers and grateful to be apart of the Sutton Brothers Family!!!
Martha sandoval
1715639042
We usually get Daniel, which I love! He is very personable and professional. He is always on time and does an excellent job.
Barbara Sauer
1715343158
Troy Hurt
1715216620
Hunter was very professional and detailed oriented. He answered all my questions and concerns, leaving me worry free. My experience with Sutton Brothers was very positive and refreshing.
Crystal Ross
1715208748
Jim Sutton
1715192412
Tony Palmer and Johnny Blackmon did an excellent job installing my new Generac whole house generator. It was not an easy job, but they stayed late to get it done as promised and working great.
Elizabeth Feliciano
1715187245
Hunter did such an amazing job fixing our air conditioner! He walked me through the entire process and when he was done fixing the problem, he double and triple checked to make sure everything was working the way that it should before he left. We can’t thank you enough!
Dee & Mysheallie Irby
1715030000
I had a positive experience with my service technician, Anthony Kusztyb.He conducted a backflow test on my irrigation system to ensure its certification.The process went smoothly, and he resolved the price discrepancy to match the initial quote provided over the phone.While I cannot comment on their other services, I highly recommend them if you need your backflow tested and certified.
Kelly Moore
1714852653
Our air unit had to be replaced and we wanted to come off of gas heat too. Sutton Brothers had us fixed up in no time! They were fast, friendly and very knowledgeable. I highly recommend them!
Anna Horne
1714823854
Very friendly. My dog really liked him because he was kind to her. I appreciated being able to get someone out here so quickly.
Kevin Williams
1714688657
Sutton Brothers responded immediately to our call. The technician, Cody, came out the next day to try and diagnose a unique situation. He patiently took the extra time needed to figure out the problem in conjunction with the home office and a plan was formulated to repair the condition. Highly recommend.
jacqueline stanton
1714663249
Tom Halverson
1714596593
Cody is a true professional, courteous, and timely!! It was a pleasure to get to know him professionally. We would refer him to anyone!!
Kristina Hrvatin
1714584937
Our technician Caleb is very thorough with his inspections and work. Especially appreciate his excellent communication skills. Strongly recommend!
Dale Yoder
1714584426
I was very pleased with the service.
Willette Mosby-Reynolds
1714571727
Anthony was prompt, courteous, professional, knowledgeable and personable. Credible & trustworthy company. People of integrity and know their business. Took no time at all to complete my plumbing repair. Thank you!
Dennis Shelton
1714513333
The kitchen drain pipe had been leaking. The faucets in the shower and kitchen were dripping. Anthony Kusztyb with Sutton Brothers was quick and efficient at making the repairs. Everything is working perfectly now. We're pleased. I wish Anthony could have told us why two Delta faucets that are only two years old were dripping. It seems like they should have lasted longer. Thank you.
Mark Courtright
1714484551
Friendly, prompt and skilled. Exactly what we needed.
Linda Bowen
1714483848
Daniel C. successfully completed the maintenance tasks on my furnace and I am very satisfied with the work he did.He was also kind enough to help me with a special project before leaving Winston-Salem.
Jeremy Haynes
1714316341
We have used a lot of different service companies through the years. Sutton Brothers hands down are in a class of their own. Two very neat and extremely professional service men showed up and explained our situation to help us better understand what they were going to do and ways to eliminate our problem for the future. I can not express how satisfied we are with this company as a whole. The job they did and the manner in which they performed was something I have never experienced. They could write the manual on how to operate a service company. Thanks so much guys!
william hart
1714305632
Great all around service as always
Roger Kirkpatrick
1714167704
Professional, friendly, and answered all of our questions. Thanks
Ronald Tickle
1714152926
I was very impressed with Randy’s attention to detail and knowledge. He did an excellent service on my AC.
Kevin Williams
1714137242
Technician explained what was needed for the repair and exhibited patience, with timeliness, in conducting the repair.
Jane Schlobohm
1714092570
Great job by Chris Craig, arrived on time and did an excellent job.
Margaret Snyder
1713990714
Very professional and friendly. Excellent work.
Vaughn Green
1713893393
Installation process was smooth and done quickly.Service tech was very nice and did a excellent job.
John Allred
1713876858
Very professional!Very thorough!
Brian Wade
1713822499
Very prompt, efficient, and affordable service.
Steven Motsinger
1713809405
Randy came and did a great job performing maintenance on my mother's two units.
Georgeanne Zappia
1713785412
Patrick Cvelic
1713532165
Sutton Brothers has been taking care of our HVAC system for over a year. Quick and easy to deal with and above and beyond service. Their crew is professional and easy to get along with. I highly recommend.
Mack Jabae
1713458908
On time and very professional
Elizabeth Millerforeman
1713223505
You guys are the Best and I truly appreciate Cody Styers for being very honest and informative. Cody was very pleasant and helpful in providing us in the right direction to get the job done correctly ☺️☺️☺️
Tama Knickerbocker
1713211847
Brannon was very helpful and professional.
Ellen Campbell
1713105782
Theresa Burger
1712935218
I want to say that Sutton Brothers Heating and Cooling of Kernersville, North Carolina, has provided excellent service since they took over the maintenance and service of our heat pump unit.They were out to do our regular six-month maintenance on April 5th and saw an issue with the motor area needing cleaning for Best Performance. They were very prompt and came back on the 12th to accomplish this. Daniel Castiglioue was very professional, courteous, and friendly each time. He took the time to explain everything that needed to be done, including pictures to verify everything and was efficient in all that he did. I recommend that anybody in the Winston-Salem - Kernersville area looking for a dependable and courteous Heat And Air company please consider Sutton Brothers.
Darrell Ball
1712862725
Heather Allen
1712845319
Hunter was polite, professional and knowledgeable!
Patty Williams
1712786014
From the text message telling me that my technician was on the way (which included both name and picture!) to the time taken to go over all options and even scheduling a comfort advisor for us free of charge, Sutton Brothers has provided stellar service. Adam was knowledgeable, efficient and very professional. I love that he took the time to explain everything.
Mark Caudill
1712784756
This is my first experience using Sutton Brothers. The technician (Blake) was very professional and courteous. He answered my questions, and seemed very knowledgeable. He went over the yearly maintenance programs available but was not pushy. I would contact this company again.
C J
1712689539
They were great. highly reccomend.
Roderick Portales
1712688213
Honest evaluation, I would say.
William Sherrill
1712684552
From start to finish this was a very easy process for replacing our HVAC system. Rickardo and his crew were extremely professional and efficient. Only took 2 days when it was scheduled for 3. Thanks Sutton Brothers!
Frank Bocci
1712669122
Sutton Brothers recently performed service at our home, which included running new Romex, Light Switches, and Boxes installed in the Ceiling for mounting Ceiling Fans in two different rooms. Service Technician/Electrician Michael Vincent was fantastic. he arrived on-time, was courteous, conscientious, and very knowledgeable. When finished, Michael ensured that both work areas were picked up and cleaned. He ensured that everything worked as intended. Their pricing was very fair for the work to be done, they were prompt in taking on the Job and their Service Technician Michael Vincent was top notch! I would highly recommend Sutton Brothers for any Electrical work and would use them for any future work we may need at our home. Great Service!
Sharon Poe
1712596022
Blake came to check my heating issue and diagnosed the issue immediately. He provided insight on my heating system and installed a new and updated thermostat. I highly recommend Blake for your HVAC needs!
Jon Witt
1712431640
Sutton Brothers installed my heat pump water heater on Feb 29th, and it's been operating like charm! They were happy to either supply me with the heat pump water heater or install the Rheem one i bought from Home Depot. They did an excellent job. It took a few hours like they said it would. They took out the old natural gas water heater, capped the natural gas line, removed the old piping, installed new piping and insulation, installed the new water heater, had their electricians wire it to my electrical panel, and they hauled away the old stuff. In the end, they helped me check that all my water faucets had good pressure on hot and cold. All but the kitchen sink did. They, in fact, did not leave me high and dry. They opened up the sink faucet and removed the sediment build-up that came from the old water heater. And my kitchen faucet worked fine all again. Always excellent service and price from Sutton Brothers. I also got the Duke Energy Rebate and Federal Tax Credit for this heat pump water heater. Since I bought the water heater myself, i had to apply to Duke Energy rebate. It was easy. This smart hybrid heat pump water heater has been awesome. Hot water and low energy usage. Its been keeping my garage cooler on a warm day! Average energy usage per day was 2.75 kwh of energy in March. My installers were Mike K and Kris W! They did a great job! Would highly recommend. This wasn't my first time receiving service from Sutton Brothers. They did a great HVAC install and pressure relief valve install for me, too!
Warren Vassar
1712359375
Mr Chris Craig is a very professional young man. Arrived on time and went right to work. He corrected our problem in minimal time. Thanks Sir!
Jeff Judge
1712350435
This was 3rd trip in past few weeks working the problem and they made the situation right. Not everyone does that and I appreciated it
Need Service?
Contact the experts at Sutton Brothers.
Call us at 336-390-3902!