Reviews


“David Foley did a great job with our plumbing repairs in our older home. He was very kind, efficient and honest. I would recommend Sutton Brothers and David Foley with out any hesitation.”
- Andrew H.

“These guys are honest, genuine genius’s who are welcome into my business anytime! They were very communicative about any obstacles, and the technicians themselves were the friendliest guys I’ve ever met! We were visited by Chris, David, and Matt to unclog our drains in our commercial kitchen at my store. They are experts at what they do and a joy to have around. Keep up the good work fellas and hope you guys are doing great! Thanks for all your help!”

- Josue H.

“We got a call that our technician could come early and David was great- very efficient in servicing the tankless water heater and then fixing the bathroom tub leak. He even indulged the dogs with a few pets as they were “helping” him work. This is my second time using Sutton Brothers and I will again in the future and can wholeheartedly recommend this company.”

- Julie H.

“Chris was very professional, friendly and provided great information to help prevent and/or repair plumbing issues if they recur. Top notch service!”

- Erica T.

“Mr Chris Craig was very helpful and professional. His work is amazing. He is very knowledgeable about what he is doing.”

- Jemarle R.

Kenneth Grant
Kenneth Grant
1715723830
The installation team for our new water heater was top notch. All three men are true assets to the organization. We are delighted that we chose Sutton Brothers!
Great service and follow up.
John Tracy
John Tracy
1715715491
Very professional and thorough job. Went above and beyond, cleaning out the unused air returns due to our concerns with allergens.
John Reda
John Reda
1715704604
Awesome! They addressed each issue and explained each completely. They took their time, checked and rechecked everything, taking great care to insure that all issues were corrected and that my family was safe. Would definitely recommend them to anyone needing electrical services.
timothy hokett
timothy hokett
1715697705
Will Blanchard
Will Blanchard
1715642717
I just had the most wonderful, seamless experience with respect to having a new HVAC replacement unit installed at my residence. It was definitely first class service from the initial quoting process to the OUTSTANDING customer service and EXCEPTIONAL installation process provided by Rickardo Evans. Rickardo and his team were on time and very detailed oriented with system installation and walking me through the completed first rate system and associated functionality. Rickardo's professionalism and superior technical knowledge of the system was beyond first class. I would highly recommend Sutton Brothers for your HVAC needs and if your lucky hopefully you can get Rickardo as your install supervisor along with his team. Truly blessed to have such a great experience with Rickardo and Sutton Brothers and grateful to be apart of the Sutton Brothers Family!!!
Martha sandoval
Martha sandoval
1715639042
We usually get Daniel, which I love! He is very personable and professional. He is always on time and does an excellent job.
Barbara Sauer
Barbara Sauer
1715343158
Troy Hurt
Troy Hurt
1715216620
Hunter was very professional and detailed oriented. He answered all my questions and concerns, leaving me worry free. My experience with Sutton Brothers was very positive and refreshing.
Crystal Ross
Crystal Ross
1715208748
Jim Sutton
Jim Sutton
1715192412
Tony Palmer and Johnny Blackmon did an excellent job installing my new Generac whole house generator. It was not an easy job, but they stayed late to get it done as promised and working great.
Hunter did such an amazing job fixing our air conditioner! He walked me through the entire process and when he was done fixing the problem, he double and triple checked to make sure everything was working the way that it should before he left. We can’t thank you enough!
I had a positive experience with my service technician, Anthony Kusztyb.He conducted a backflow test on my irrigation system to ensure its certification.The process went smoothly, and he resolved the price discrepancy to match the initial quote provided over the phone.While I cannot comment on their other services, I highly recommend them if you need your backflow tested and certified.
Kelly Moore
Kelly Moore
1714852653
Our air unit had to be replaced and we wanted to come off of gas heat too. Sutton Brothers had us fixed up in no time! They were fast, friendly and very knowledgeable. I highly recommend them!
Anna Horne
Anna Horne
1714823854
Very friendly. My dog really liked him because he was kind to her. I appreciated being able to get someone out here so quickly.
Kevin Williams
Kevin Williams
1714688657
Sutton Brothers responded immediately to our call. The technician, Cody, came out the next day to try and diagnose a unique situation. He patiently took the extra time needed to figure out the problem in conjunction with the home office and a plan was formulated to repair the condition. Highly recommend.
Tom Halverson
Tom Halverson
1714596593
Cody is a true professional, courteous, and timely!! It was a pleasure to get to know him professionally. We would refer him to anyone!!
Our technician Caleb is very thorough with his inspections and work. Especially appreciate his excellent communication skills. Strongly recommend!
Dale Yoder
Dale Yoder
1714584426
I was very pleased with the service.
Anthony was prompt, courteous, professional, knowledgeable and personable. Credible & trustworthy company. People of integrity and know their business. Took no time at all to complete my plumbing repair. Thank you!
Dennis Shelton
Dennis Shelton
1714513333
The kitchen drain pipe had been leaking. The faucets in the shower and kitchen were dripping. Anthony Kusztyb with Sutton Brothers was quick and efficient at making the repairs. Everything is working perfectly now. We're pleased. I wish Anthony could have told us why two Delta faucets that are only two years old were dripping. It seems like they should have lasted longer. Thank you.
Mark Courtright
Mark Courtright
1714484551
Friendly, prompt and skilled. Exactly what we needed.
Linda Bowen
Linda Bowen
1714483848
Daniel C. successfully completed the maintenance tasks on my furnace and I am very satisfied with the work he did.He was also kind enough to help me with a special project before leaving Winston-Salem.
Jeremy Haynes
Jeremy Haynes
1714316341
We have used a lot of different service companies through the years. Sutton Brothers hands down are in a class of their own. Two very neat and extremely professional service men showed up and explained our situation to help us better understand what they were going to do and ways to eliminate our problem for the future. I can not express how satisfied we are with this company as a whole. The job they did and the manner in which they performed was something I have never experienced. They could write the manual on how to operate a service company. Thanks so much guys!
william hart
william hart
1714305632
Great all around service as always
Professional, friendly, and answered all of our questions. Thanks
Ronald Tickle
Ronald Tickle
1714152926
I was very impressed with Randy’s attention to detail and knowledge. He did an excellent service on my AC.
Kevin Williams
Kevin Williams
1714137242
Technician explained what was needed for the repair and exhibited patience, with timeliness, in conducting the repair.
Jane Schlobohm
Jane Schlobohm
1714092570
Great job by Chris Craig, arrived on time and did an excellent job.
Margaret Snyder
Margaret Snyder
1713990714
Very professional and friendly. Excellent work.
Vaughn Green
Vaughn Green
1713893393
Installation process was smooth and done quickly.Service tech was very nice and did a excellent job.
John Allred
John Allred
1713876858
Very professional!Very thorough!
Brian Wade
Brian Wade
1713822499
Very prompt, efficient, and affordable service.
Randy came and did a great job performing maintenance on my mother's two units.
Patrick Cvelic
Patrick Cvelic
1713532165
Sutton Brothers has been taking care of our HVAC system for over a year. Quick and easy to deal with and above and beyond service. Their crew is professional and easy to get along with. I highly recommend.
Mack Jabae
Mack Jabae
1713458908
On time and very professional
You guys are the Best and I truly appreciate Cody Styers for being very honest and informative. Cody was very pleasant and helpful in providing us in the right direction to get the job done correctly ☺️☺️☺️
Brannon was very helpful and professional.
Ellen Campbell
Ellen Campbell
1713105782
Theresa Burger
Theresa Burger
1712935218
I want to say that Sutton Brothers Heating and Cooling of Kernersville, North Carolina, has provided excellent service since they took over the maintenance and service of our heat pump unit.They were out to do our regular six-month maintenance on April 5th and saw an issue with the motor area needing cleaning for Best Performance. They were very prompt and came back on the 12th to accomplish this. Daniel Castiglioue was very professional, courteous, and friendly each time. He took the time to explain everything that needed to be done, including pictures to verify everything and was efficient in all that he did. I recommend that anybody in the Winston-Salem - Kernersville area looking for a dependable and courteous Heat And Air company please consider Sutton Brothers.
Darrell Ball
Darrell Ball
1712862725
Heather Allen
Heather Allen
1712845319
Hunter was polite, professional and knowledgeable!
Patty Williams
Patty Williams
1712786014
From the text message telling me that my technician was on the way (which included both name and picture!) to the time taken to go over all options and even scheduling a comfort advisor for us free of charge, Sutton Brothers has provided stellar service. Adam was knowledgeable, efficient and very professional. I love that he took the time to explain everything.
Mark Caudill
Mark Caudill
1712784756
This is my first experience using Sutton Brothers. The technician (Blake) was very professional and courteous. He answered my questions, and seemed very knowledgeable. He went over the yearly maintenance programs available but was not pushy. I would contact this company again.
C J
C J
1712689539
They were great. highly reccomend.
Honest evaluation, I would say.
From start to finish this was a very easy process for replacing our HVAC system. Rickardo and his crew were extremely professional and efficient. Only took 2 days when it was scheduled for 3. Thanks Sutton Brothers!
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