“Hunter quickly identified the problem following a power surge that fried the motor in our downstairs unit. He was very clear in explaining what he needed to do. He installed surge protectors, new capacitors and provided regular maintenance . He was very efficient and professional..”
“Sutton Brothers never disappoints, they have a dedicated staff and experienced technicans that can handle any job. They have a good work ethic and they are always professional. I highly recommend Sutton Brothers.”
“Failed to show for scheduled installation. Cited failure to obtain the transfer switch that was to be installed. I had to initiate the calls to reschedule and after a month of unsuccesfully attempting to.do so I cancelled the project. Easy to find part and simple installation of transfer switch, unknown to me why it was such a challenge for Sutton to perform.”
“Our technician (Gary B.) was excellent. Too time to give us all the details for us to make decisions…”
“David came out at 11pm, fixed the issue, and gave us quotes for further repair. He was incredibly courteous and professional. We were really impressed by his helpful, can do attitude!”
“Abe Kingbird was kind and professional, explaining the problem and solutions thoroughly!”
“I had a brand new AC, heater, duct system, and emergency generator put in a couple of months ago. Everything went amazing. A situation came up that required them to send someone out yesterday to solve the problem. They had to relocate some lines on the coil inside the house. Rickardo came out to accomplish the repair. This is the 2nd time he has been out to the house. He was one of the team leaders that came out and did the initial installation. He is always on time, very polite, extremely knowledgeable, and is a master at what he does. It took him about 4 hours but when he was done he cleaned up the area, showed me the repairs, made sure I understood how the repairs made the overall system better, and checked everything making sure the system was back in working order. I commend him and the Sutton Brothers company for the excellent service they have afforded me. I highly recommended them.”
“Sutton Bros. techs arrived on time and were polite and courteous. The work was completed sooner than anticipated and when they left, our home looked as if no work had been done.”