“Chris Craig was phenomenal! He explained everything in detail and to where I understood what he was doing. The customer service was above and beyond. I’m glad that I went with you guys!”
“I called your office yesterday after 5 p.m. with an emergency plumbing issue. I have no idea if I was talking to a person or an AI generated bot, but either way, it was useless. Every time I tried to say something, the "person" talked over me. I was finally told someone from the after-hours team would contact me. It was an EMERGENCY as water was pouring from a pipe underneath my house. NO ONE contacted me. I reached out to a competitor and he came right out and fixed my issue. I will be desperate before I call Sutton Brothers again. I'm so very disappointed and frustrated on the lack of follow-through.”
“Very professional and knowledgeable. Good timing, communication and expeditious. Definitely recommend.”
“This was the first time that I had called Sutton Brothers. The technician, Anthony, quickly identified the problem with the bathroom sink and gave me several options to fix it. He explained each option, and I chose the best price option for me. Anthony was very nice; he worked efficiently and cleaned everything up when he was done. After this positive experience, I will call Sutton Brothers again.”
“Anthony is awesome! He efficiently took care of all our pluming issues! He explained what he was doing, took pictures and fixed everything!”
“The crew was very professional and did a great job!!”
“Hunter was very knowlegable and very professional.”