“Brannon did a great job under trying circumstances. Thankfully, he arrived earlier than we expected but just as a rain storm moved in. Between rain showers he diagnosed the issue, made the needed repair and had the a/c unit cooling again within an hour. Well done.”
“Adam came out today to take a look at our AC which wasn’t cooling. He was very upfront and honest with his impressions of the issue, and he was great with answering all of our questions. Ultimately, it was decided that a complete hvac replacement was going to be the best route. Guy Thacker came out to give us a quote, and I couldn’t have asked for a better experience. He was knowledgeable, easy going and quick to offer honest guidance without trying to upsell us on anything. As expensive as replacement is, we had a lot of confidence saying yes and moving forward based off of our interactions with both of these gentleman.”
“Mark came early, which was wonderfully communicated with us. He was quick and efficient ~ repaired the AC in under 20 minutes. Thank you!”
“Mark was very knowledgeable, knew exactly what the problem was, and took care of the problem quickly. I will definitely use Sutton Brothers again!”
“Our technician was very polite and informative regarding our air conditioner. Company was in constant contact with affirming our appointments and letting us who, along with a photo of our technician via text. We were very pleased with our service.”
“Chris was a huge help to us and put our mind at ease with a small issue we had with our new house!”
“Outstanding service from Rickardo and Alex. Both were very professional, efficient and helpful. They took the time to show me everything they did and how to work the new system. Would recommend without hesitation!”
“Daniel arrived on time; was knowledgable, professional and polite.”
“Our A/C blipped out on Sunday afternoon. We checked a few things, and tried to restart with no luck. We called Sutton Bros, who has been PM’ing our system since we moved into our home 4 years ago. Within a short time after our call, Randy was knocking on our door. Randy made a quick assessment, took a quick look into the system condenser and replaced a capacitor. Our system kicked right in. Having the best service agreement got us a quick response and a very discounted price on the needed part – we’ll worth it on a warm Sunday afternoon.”