“The technician was able to quickly diagnose the issue and provided an immediate cost analysis for the repair. The part identified was a common part for replacement and he had same in his repair vehicle. The repair was made in a timely manner and the system is now back up and running. Technician Daniel C. clearly knows this business. Thanks.”
“Jonathon and team at Sutton Brothers were a joy to deal with! We’ve used them in the past and will continue! Jonathon was prompt (actually early), knowledgeable, and very professional! A+++”
“Had a problem with water not draining and very slow which ended up being where i could not use water. Called service and Jake arrived first thing in the morning. He went over a few things he wanted to check. Gave him the go ahead. One was inserting a camera into the main sewer line to the septic to see if a blockage or not. The camera went up to approximately where the septic tank is located and could not go any further. Jake's suggestion at this point was to call a septic company and have them check to see if there was a septic tank issue. If that was not the problem Jake would come back on that same day. I called my septic guy and they came the next morning. Good call on Jake's part. The main sewer pipe was actually bent on an angle and blocked at an elbow so nothing could pass through the line which caused the blockage. Extremely pleased with the service from Sutton Bros. And I do use them for all their services. Every technician I've had is spot on. Always courteous and professional in every way.”
“Mathew was great at explaining what he was doing.”
“Austin and Sam did an outstanding job. They were prompt, courteous, and extremely professional. They swiftly resolved the issue and provided a clear explanation of what they did in straightforward terms. I have used Sutton Brothers in the past, and they have consistently met my expectations! Very happy with their work.”
“Johnny was very knowledgeable, professional and personable, and educated me as to what needed to be done in order for the work to be done, which includes another department of Sutton Brothers being involved. I truly appreciate his consideration and informative nature. I look forward to having the work completed.”
“good job by nyour tech”
“Arrived when he said and completed the Spring maintenance quickly. Pleasant and professional technician.”
“Matthew was right on time. Wore booties to keep the house clean. He explained everything that he was doing. He suggested what I needed and was not pushy. Very knowledgeable.”