“Thank you! We had a punctured gas line and it was quite the experience, your team was excellent and patient with me.”
“Chris responded promptly to my request to quote for replacing my hot water heater. Provided prices for different size heaters and what was necessary to bring my installation up to current code. Very knowledgeable and easy to work with. Quote was done on Thursday before Labor Day and Chris responded to my follow-up questions via text and phone call on Saturday of Labor Day weekend. A small leak in a line developed the morning after the installation and Chris was at my house within an hour and fixed the problem himself.
The installation team of David, Lavell and Christian did a great job and kept me fully informed on how they were addressing a couple of unexpected problems during the installation. Would highly recommend Sutton Brothers.”
“Daniel and Ian got my central AC up and running again in no time. A motor needed to be replaced due to a power surge. In two days it was up and running. They also installed a surge protector to help to prevent future issues. Thanks to Daniel and Ian for a job well done. Much appreciated.”
“The gentlemen worked together to replace an existing unit (21 years old) with a new unit. I use Sutton Brothers for everything heating/cooling at our home as well as our church. Great business to deal with.”
“The guys were there for the maintenance checkup $79 special. When he arrived I asked if i could watch what they do for the inspection, the lead guy was not receptive to this request and said we take pictures and said I could just hang out. When it was all said and done I think he came up with close to $2000 worth of repair/ modifications and then he showed me pictures on his phone which did not satisfy me to concur with his recommendations. I am a technical guy and needed to see this information live. Further the system is 6 years old that you all installed and now you've come up with this many costly discrepancies? I've owned new homes for 10 and 20 years and never had an issue with the heating and A/C. Guess I was just lucky on those other two homes.”
“Michael did a great job with the water filter install. The final product was well executed and he was very professional and knowledgeable. In a world of people that do mediocre work, it’s great to have people like Michael who still do it the right way. Thanks!”
“Daniel & his assistant Ian were very professional and a pleasure to work with. Daniel has recommended a improvement to our unit and explained everything in detail which we appreciated. We will be keeping Sutton Brothers to maintain our Heat/AC unit.”
“Technician arrived as scheduled. very thorough, courteous, helpful and informative.”