“Ian was very knowledgeable when he came out the first time and quoted us on the installation of a new air duct. When he came this time to install it he did a great job! He is very personable.”
“Tony was professional and knowledgeable. He explained the needed repair and completed it quickly.
Side note: Improvements are needed with AI answering service. The first two times I was told someone would call me back. On the third call I was told offices closed. I would have like to have known this earlier.”
“Great experience with Sutton Brothers all around. We had them come out for water heater cleaning. As part of this, they performed an overall plumbing inspection. The team was extremely detailed in their inspection. They explained everything in detail and walked us through items in our plumbing that could cause future problems. After learning about some of the issues, we elected to do the repairs recommended. Within a week (and through an ice storm) we were scheduled for the repairs. The team that came out to perform the repairs was great. They were very friendly, ensured that everything worked as expected, and left everything extremely clean. I'm extremely impressed with all of the folks I've met at Sutton Brothers, from the technicians to the office staff. All of them have been extremely friendly and very transparent in everything they've done.”
“Very pleased with Johnny's professionalism. He was on time and very thorough at explaining what would need done to install a generator inlet. Quote was very reasonable an prompt on getting it to us. Highly recommend them for any electrical work you may need done.”
“01.28.2026
My experience today with Jake was very much pleasant. Very nice young man who loves his job and his profession. I had to ask how long he has been in the field because i have dealt with some people who don’t know what they are doing and from a major company at that. I felt comfortable with Jake with his years of experience in plumbing and he knew what to do today. He took the time to explain a few things to me as well. He asked me if I had any questions before he left. Thank you Jake for clearing my clogged kitchen sink. I recommend him.”
“Hunter was extremely polite and did a great job.”
“Came quickly on frigid Saturday night to check our HVAC. He was polite and checked our system.”
“The guys did great. Very respectful of our home, knowledgeable and did it in a very timely manner. We finally have heat and air. 🙌”
“Absolutely ecstatic Johnny was amazing professional knowledgeable, and willing to get the extra mile! 10 out of 10 would recommend thank you Johnny and Sutton Brothers for amazing service!!”