“I have been trying to resolve a damage to my ceiling during a duct cleaning since April 2025. Several inspections have resulted in promising to repair and again was promised November 24, by Mark Nichols that someone from Sutton Bros. Would call to schedule the repair. I never received a call. On Monday I called and asked to speak with Mark and was told he was not going until noon and would call me. Never received call. I have repaired the ceiling myself and ask for $60 for supplies ( paint, caulking, etc.)”
“I would like to thank Jeremiah Sumner and Mike for their professionalism during the plumbing maintenance at my home on Monday. I felt like they gave up and beyond on their inspection and explanations of their reports.”
“We would like to thank Jeremiah Sumner for clearing two blocked shower drains today. He was efficient, courteous and very knowledgeable and helpful. Thank you too for leaving both bathrooms clean and tidy.”
“Christion was great but I am still waiting for the return visit to replace the filters he didn't have with him as per the maintenance agreement.”
“Daniel is the best. He’s always punctual, professional, courteous, and efficient. Great communicator who’s respectful of property and is very thorough. Always a pleasure for him to perform preventive maintenance on my heat pump.”
“Mr. Abe Kingbird is exceptional. Not only knowledgeable, but conscientious. There was an issue after he finished and he returned on a holiday to ensure it was handled.
Professionalism unparalleled.
Wish there were live people to handle emergency calls on the phone with the ability to troubleshoot.”
“My furnace was not coming on.
Last year they had to replace the heat exchange. House is not three years old yet.”
“I would highly recommend Sutton Brothers. Jeremiah had to come put twice to complete a plumbing repair. Jeremiah was friendly, honest, and provided specific knowledge about our drain issue. Everything is running smoothly now. Thank you Jeremiah and Sutton Brothers. I'll definitely be calling you if I have any future plumbing needs.”
“Everyone that came to work on the installation was excellent, friendly to me and friendly to each other. It was a 10 out of 10 on all levels, start to finish. Could not be happier with the installers, electrician and product. Fred W.”