Reviews
“Great job! Anthony was very knowledgeable and thorough. He explained things at each step and did a great job on repair of frozen water input lines and cleaned up thoroughly after completion of repair. Would highly recommend!”
- Pamela D.
“Good technician with good knowledge and understand the problem and solve very easily.”
- Vinubhai P.
“Could not have been better. The owns are honest and the man on the job was clean and well spoken. More than willing to explain our issue in as much detail as we wanted. Thank you Sutton Brothers, Johnathon and Paul.”
- JC C.
“Just moved to Alamance county in May of 2022. Sutton Brothers have been amazing to work with and help us out so much as we’ve worked through repairs on our home. Chris came by during this last visit and went above and beyond to help me with my plumbing needs. Fantastic company and even better staff!”
- Cody C.
“Mark was on time to perform repair and completed it timely. Good first experience.”
- Scott M.
“Cody was prompt and professional. We are very pleased with his work.”
- Linda R.
“Our hot water heater died at 11:30pm. I called Sutton Bros. I was told someone would contact me shortly to discuss my situation. Within fifteen minutes I was on the phone with Paul who after sharing my situation advised that they could get someone out the next morning, evaluate my water heater and determine a course of action to include replacement if necessary that day. They were true to their word sending Cody out who was professional, had good manners, and efficient. He made the whole experience less stressful and did a great job!”
- Barry S.
“Cody was very professional and friendly. We are very pleased with his service.”
- Linda R.
“He was great! Went above and beyond to fix issue”
- Paul s.
“Everything was very satisfying very please with service thank you very much”
- Agatha D.
Barbara Sauer
1715343158
Troy Hurt
1715216620
Hunter was very professional and detailed oriented. He answered all my questions and concerns, leaving me worry free. My experience with Sutton Brothers was very positive and refreshing.
Crystal Ross
1715208748
Jim Sutton
1715192412
Tony Palmer and Johnny Blackmon did an excellent job installing my new Generac whole house generator. It was not an easy job, but they stayed late to get it done as promised and working great.
Elizabeth Feliciano
1715187245
Hunter did such an amazing job fixing our air conditioner! He walked me through the entire process and when he was done fixing the problem, he double and triple checked to make sure everything was working the way that it should before he left. We can’t thank you enough!
Dee & Mysheallie Irby
1715030000
I had a positive experience with my service technician, Anthony Kusztyb.He conducted a backflow test on my irrigation system to ensure its certification.The process went smoothly, and he resolved the price discrepancy to match the initial quote provided over the phone.While I cannot comment on their other services, I highly recommend them if you need your backflow tested and certified.
Kelly Moore
1714852653
Our air unit had to be replaced and we wanted to come off of gas heat too. Sutton Brothers had us fixed up in no time! They were fast, friendly and very knowledgeable. I highly recommend them!
Anna Horne
1714823854
Very friendly. My dog really liked him because he was kind to her. I appreciated being able to get someone out here so quickly.
Kevin Williams
1714688657
Sutton Brothers responded immediately to our call. The technician, Cody, came out the next day to try and diagnose a unique situation. He patiently took the extra time needed to figure out the problem in conjunction with the home office and a plan was formulated to repair the condition. Highly recommend.
jacqueline stanton
1714663249
Tom Halverson
1714596593
Cody is a true professional, courteous, and timely!! It was a pleasure to get to know him professionally. We would refer him to anyone!!
Kristina Hrvatin
1714584937
Our technician Caleb is very thorough with his inspections and work. Especially appreciate his excellent communication skills. Strongly recommend!
Dale Yoder
1714584426
I was very pleased with the service.
Willette Mosby-Reynolds
1714571727
Anthony was prompt, courteous, professional, knowledgeable and personable. Credible & trustworthy company. People of integrity and know their business. Took no time at all to complete my plumbing repair. Thank you!
Dennis Shelton
1714513333
The kitchen drain pipe had been leaking. The faucets in the shower and kitchen were dripping. Anthony Kusztyb with Sutton Brothers was quick and efficient at making the repairs. Everything is working perfectly now. We're pleased. I wish Anthony could have told us why two Delta faucets that are only two years old were dripping. It seems like they should have lasted longer. Thank you.
Mark Courtright
1714484551
Friendly, prompt and skilled. Exactly what we needed.
Linda Bowen
1714483848
Daniel C. successfully completed the maintenance tasks on my furnace and I am very satisfied with the work he did.He was also kind enough to help me with a special project before leaving Winston-Salem.
Jeremy Haynes
1714316341
We have used a lot of different service companies through the years. Sutton Brothers hands down are in a class of their own. Two very neat and extremely professional service men showed up and explained our situation to help us better understand what they were going to do and ways to eliminate our problem for the future. I can not express how satisfied we are with this company as a whole. The job they did and the manner in which they performed was something I have never experienced. They could write the manual on how to operate a service company. Thanks so much guys!
william hart
1714305632
Great all around service as always
Roger Kirkpatrick
1714167704
Professional, friendly, and answered all of our questions. Thanks
Ronald Tickle
1714152926
I was very impressed with Randy’s attention to detail and knowledge. He did an excellent service on my AC.
Kevin Williams
1714137242
Technician explained what was needed for the repair and exhibited patience, with timeliness, in conducting the repair.
Jane Schlobohm
1714092570
Great job by Chris Craig, arrived on time and did an excellent job.
Margaret Snyder
1713990714
Very professional and friendly. Excellent work.
Vaughn Green
1713893393
Installation process was smooth and done quickly.Service tech was very nice and did a excellent job.
John Allred
1713876858
Very professional!Very thorough!
Brian Wade
1713822499
Very prompt, efficient, and affordable service.
Steven Motsinger
1713809405
Randy came and did a great job performing maintenance on my mother's two units.
Georgeanne Zappia
1713785412
Patrick Cvelic
1713532165
Sutton Brothers has been taking care of our HVAC system for over a year. Quick and easy to deal with and above and beyond service. Their crew is professional and easy to get along with. I highly recommend.
Mack Jabae
1713458908
On time and very professional
Elizabeth Millerforeman
1713223505
You guys are the Best and I truly appreciate Cody Styers for being very honest and informative. Cody was very pleasant and helpful in providing us in the right direction to get the job done correctly ☺️☺️☺️
Tama Knickerbocker
1713211847
Brannon was very helpful and professional.
Ellen Campbell
1713105782
Theresa Burger
1712935218
I want to say that Sutton Brothers Heating and Cooling of Kernersville, North Carolina, has provided excellent service since they took over the maintenance and service of our heat pump unit.They were out to do our regular six-month maintenance on April 5th and saw an issue with the motor area needing cleaning for Best Performance. They were very prompt and came back on the 12th to accomplish this. Daniel Castiglioue was very professional, courteous, and friendly each time. He took the time to explain everything that needed to be done, including pictures to verify everything and was efficient in all that he did. I recommend that anybody in the Winston-Salem - Kernersville area looking for a dependable and courteous Heat And Air company please consider Sutton Brothers.
Darrell Ball
1712862725
Heather Allen
1712845319
Hunter was polite, professional and knowledgeable!
Patty Williams
1712786014
From the text message telling me that my technician was on the way (which included both name and picture!) to the time taken to go over all options and even scheduling a comfort advisor for us free of charge, Sutton Brothers has provided stellar service. Adam was knowledgeable, efficient and very professional. I love that he took the time to explain everything.
Mark Caudill
1712784756
This is my first experience using Sutton Brothers. The technician (Blake) was very professional and courteous. He answered my questions, and seemed very knowledgeable. He went over the yearly maintenance programs available but was not pushy. I would contact this company again.
C J
1712689539
They were great. highly reccomend.
Roderick Portales
1712688213
Honest evaluation, I would say.
William Sherrill
1712684552
From start to finish this was a very easy process for replacing our HVAC system. Rickardo and his crew were extremely professional and efficient. Only took 2 days when it was scheduled for 3. Thanks Sutton Brothers!
Frank Bocci
1712669122
Sutton Brothers recently performed service at our home, which included running new Romex, Light Switches, and Boxes installed in the Ceiling for mounting Ceiling Fans in two different rooms. Service Technician/Electrician Michael Vincent was fantastic. he arrived on-time, was courteous, conscientious, and very knowledgeable. When finished, Michael ensured that both work areas were picked up and cleaned. He ensured that everything worked as intended. Their pricing was very fair for the work to be done, they were prompt in taking on the Job and their Service Technician Michael Vincent was top notch! I would highly recommend Sutton Brothers for any Electrical work and would use them for any future work we may need at our home. Great Service!
Sharon Poe
1712596022
Blake came to check my heating issue and diagnosed the issue immediately. He provided insight on my heating system and installed a new and updated thermostat. I highly recommend Blake for your HVAC needs!
Jon Witt
1712431640
Sutton Brothers installed my heat pump water heater on Feb 29th, and it's been operating like charm! They were happy to either supply me with the heat pump water heater or install the Rheem one i bought from Home Depot. They did an excellent job. It took a few hours like they said it would. They took out the old natural gas water heater, capped the natural gas line, removed the old piping, installed new piping and insulation, installed the new water heater, had their electricians wire it to my electrical panel, and they hauled away the old stuff. In the end, they helped me check that all my water faucets had good pressure on hot and cold. All but the kitchen sink did. They, in fact, did not leave me high and dry. They opened up the sink faucet and removed the sediment build-up that came from the old water heater. And my kitchen faucet worked fine all again. Always excellent service and price from Sutton Brothers. I also got the Duke Energy Rebate and Federal Tax Credit for this heat pump water heater. Since I bought the water heater myself, i had to apply to Duke Energy rebate. It was easy. This smart hybrid heat pump water heater has been awesome. Hot water and low energy usage. Its been keeping my garage cooler on a warm day! Average energy usage per day was 2.75 kwh of energy in March. My installers were Mike K and Kris W! They did a great job! Would highly recommend. This wasn't my first time receiving service from Sutton Brothers. They did a great HVAC install and pressure relief valve install for me, too!
Warren Vassar
1712359375
Mr Chris Craig is a very professional young man. Arrived on time and went right to work. He corrected our problem in minimal time. Thanks Sir!
Jeff Judge
1712350435
This was 3rd trip in past few weeks working the problem and they made the situation right. Not everyone does that and I appreciated it
Tim Drake
1712336014
Great customer service
Matt Twitchell
1712335798
Caleb came to our house for a maintenance visit. He was on time, professional, and knowledgeable. I would highly recommend Caleb and the Sutton brothers team to anyone!
Need Service?
Contact the experts at Sutton Brothers.
Call us at 336-390-3902!