“Quick shout out to Antonio. Our toilet was not flushing and was getting clogged. He came out, removed the toilet, snaked the drain, and pulled out a rag. Put the toilet back on, but the toilet was still clogging. He spent 20 minutes trying to see if the toilet was the issue but recognized that it wasn’t. Rather than giving up and telling us to get a new toilet (which wouldn’t have solved anything), he removed the toilet again, snaked the drain, and this time pulled out an entire trash bag that had fallen down the drain when we were having a remodel done. When he put the toilet back on, everything worked beautifully. Major thanks to Antonio who was diligent, kind, and hard-working enough to not give up, but to keep working on the problem until he found a solution.”
“Blaine was great. Super knowledgeable and very thorough – having just purchased our home, he walked me through everything I needed to know about the system and its maintenance. He took his time to get everything tuned up from our new heat pump (installed by Sutton Bros) to our old oil backup furnace. Much appreciated!”
“Would give David 6 stars if I could. Very professional, courteous, and got a tough job done and fixed our issue. Thank you!”
“My compressor went out on a 15 year old hvac unit and we called Sutton Bro’s. I asked many questions and they patiently answered every one of them . From the initial diagnosis Coy , the sales rep Brad and finally to the installers Ricardo and Caleb, I could have not been more impressed with a company. Top notch business which I highly recommend.”
“The plumbers, Matt and Antonio, were very personable while being professional. Matt, who did the explaining of what was being done was clear and clearly very knowledgeable, immediately instilling confidence in me. They worked very efficiently. My wife and I also liked the Sutton’s procedures which included e-mails and telephone calls on arrival and en route, and including names and pictures of the plumbers who were coming.”
– Laurie K. –
“We were very with Sam and his professionalism. He worked quickly and went beyond the call with his knowledge. Will definitely use Sutton Bros. again.”
– Michael H. –
“Sutton Brothers were quick to answer us at 6am on a Sunday as they provide 24 hour service. Blaine was at our house in no time and was very professional and informative in explaining our issue to us. I would highly recommend to anyone needing HVAC services!”
– Patrick C. –
“We have used a lot of different service companies through the years. Sutton Brothers hands down are in a class of their own. Two very neat and extremely professional service men showed up and explained our situation to help us better understand what they were going to do and ways to eliminate our problem for the future. I can not express how satisfied we are with this company as a whole. The job they did and the manner in which they performed was something I have never experienced. They could write the manual on how to operate a service company. Thanks so much guys!”
– Jeremy H. –
“I had a great experience with Matt and Brad with Sutton Brothers. My water heater stopped working and Matt came the same day I called to inspect. He was able to fix my water heater and went over all of my future options for a waterless tank when the time comes. Very reasonably pricing. You will be seeing me again in the future for my water heater replacement…a great local company.”
– Holly W. –