“Mathias was on time. He was polite, respectful and handled his job professionally. He walked me through what he was doing and kept me updated on his progress. He showed me the reading on my capacitor and explained to me the possible consequences of not replacing it. He replaced it which might save me an outage in the future. I am very pleased with the service I received today from Mathias and Sutton Brothers.”
“Wonderful experience from start to finish.
Communication, equipment and installation all top notch. Will definitely recommend to friends family and associates.”
“They came out after hours to access a water leak under the house, and keep any further damage from happening. They were able to order parts and have everything fixed in a couple days and were great to work around my schedule. Mr. Sumner was knowledgeable, secured the tank under the house much better than it had been, and worked very quickly.”
“installation of new HVAC system went well unit works good
How ever they disconnected a water line to be tapped of and flooded everything in the cabinet. Towels were soaked and floor was standing in water
Wife was not happy. I was not told of this at all by the personal or I would have cleaned up
Dalton Everhart”
“Christian is very personable and professional. Thank you for great service!”
“Jamie was great! Very professional, well mannered and patient. He listened to what our issues were, asked questions and relayed to us in layman terms various ways he would try to resolve it. And, he found the problem and fixed it. Sutton Brothers always comes through for us. Their staff members are very skilled.”
“Matthew Humphrey came back to install a float switch that he thoroughly explained to us during his last visit roughly a week ago. It’s a worthy investment and we appreciate Matthew’s knowledge and his dedication to his profession.”
“Chase (service technician) was great! Very knowledgeable and courteous. He performed the repairs quickly.”
“Glad i made that phone call. Called SB out to look at our "new home" 5 year old system. Figured they would know it best (as they installed it) after, as it turns out, another company let us down. Daniel was TOP NOTCH …. very personable, very insightful, listened well and explained well also. So glad he came out today. His recommendations made alot of sense and will be implemented in the next few days.”