Completed the replacement quickly and completely.”
“Daniel did a wonderful job repairing one of our AC units earlier today. He was a great communicator and answered every question I asked as he replaced the capacitor on the unit. He also checked the refrigerant level, etc. He was extremely polite. He was an excellent representative of Sutton Brothers.”
“I was actually covering for the Griner family in Clemmons as they are out of town. Caleb did a great job. He was very thorough and meticulous in his work. I have never worked with Sutton Brothers before but on today's experience I would recommend them to others.”
“Anthony was prompt, courteous, and competent. Great job!”
“During a recent scheduled maintenance of our tankless water heater, we asked our technician, Mr. Chris Craig, about a wet spot in our yard that we suspected was a leaking underground pipe from our well. He confirmed that it was. We had that pipe repaired once before due to tree roots. Chris explained what was happening and what would happen in the future. He was knowledgeable and explained things that made sense to us. Bottom line, it would happen again. He gave us a plan and an estimate to run the pipe from the well, around the problem area, and have it inspected. Chris Craig felt like a home engineering partner, trying to find a lasting solution for my wife and I. Thank you Chris Craig. – Additionally, all of the service and office professionals we have experienced from Sutton Brothers for our AC/Heating and Plumbing Service contracts have been great to work with.”
“Quick timing for A/C repair. Service by Josh was excellent. He was courteous and professional. Glad we have Sutton Brothers doing all of our facility work. Thanks.”
“This has been and excellent experience! In a time where communication is so important, the emails, texts, and live interactions, have been exceptional. Your team arrived when they said that they would arrive, they were professional, cordial and answered any questions we had. we really appreciated the attention to detail and great communication! We would certainly contact Sutton Brothers again for future work.
I am a realestate investor in addition to my current position at Crotts & Saunders / The HEH Group and look forward to reaching out to Sutton Brothers for future HVAC, Plumbing and Electrical assistance.”
“Brandon is absolutely professional explains things very well ,friendly. I wish all techs were like him . Hes excellent. He is a credit to your business.”
“I absolutely love how you get a detailed message with a picture of the technician who will be assisting you with your issue. But the great experience doesn’t stop there, they arrive well within a timely manner and whenever they arrive they’re attentive and very helpful! And anytime I’ve called for help they make sure to never leave a single stone unturned. The technician went above and beyond to make sure I don’t have anything else that was wrong or could be wrong with my system. And customer service was also awesome! Thanks again!”