“Ian was very knowledgeable and helpful, and I felt confident with my decision . I was referred through the Duke Energy referral program and couldn’t be happier. Eduardo and Tito did a super job with installation . Thank you to the Sutton Brothers team!”
“Mark was great! He was on time, polite, and clearly explained the repair to us. We are always confident when he arrives to take care of our HVAC needs.”
“A/C WAS NOT BLOWING COLD AIR. EMAILED SUTTON BROS' TECH SHOWED UP NEXT MORNING T/S AND SERVICED UNIT, GOT COOL AIR ONCE AGAIN THANKS.”
“My unit was installed in 2023. It did not work properly for the first year. (Caused very high electrical bills as the one unit was trying to heat the entire house and the house remained cold) Sutton came out to find the problem. That technician said that something wasn’t installed correctly and that something else needed to be done in the spring and that they would come out. They didn’t. Now it is not working again and the compressor is out and I have to pay for it in addition to something else that this technician says needs to doing to keep the other compressor from burning out. I am very disappointed and don’t think I should have to pay for a bad part for a unit that has very few hours on it.”
“Gary Bennett provided us with the best service. He knows what he's talking about. Great service. He made us feel like we could trust the company and got us right in for a new installation. Highly recommend Sutton Brothers and Gary Bennett.”
“Gary Bennett provided us with information about all the HVAC systems available. He was very knowledgeable about all systems and answered any questions we had. We did not feel pressured into buying any certain system. He made sure we had all the information needed to make the right choice for us. Our system was failing and he provided us with an appointment for installation the very next day. Gary is definitely an asset to the Sutton Brothers company.”
“Very professional and polite. Kept shoes covered when in house”
“Chris Craig did excellent job. He explained everything. Definitely will use Sutton Brothers in the future.”