“All went smoothly and efficiently”
“My service technician Jaime actually came earlier than my appointment window and was very professional and courteous. He wasn’t able to resolve my plumbing obstruction but gave it his best and recommendation to call the city. Discovered today that the obstruction WAS down at the city clean-out area so they will do repair.
***My only issue with my experience is that Jaime said he’d email my receipt, along with his findings, and I’ve not received them yet.
Overall, I was impressed by the ease of making appointment, the technicians punctuality and professionalism and knowledge. I will use your company again should the need arise.”
“Daniel was prompt and knowledgeable. He quickly identified the issue and resolved it to my satisfaction. I highly recommend using Sutton Brothers for all your HVAC & Plumbing needs.”
“Hunter was great! He came out and was able to fix our issue in record time. We appreciate him!”
“Daniel was a very courteous & knowledgeable tech. He had my AC unit back up and running in less than an hour. I was very pleased with the work!! I was very happy that Sutton Bros came out next day on a holiday weekend!! Outstanding customer service!!”
“Jaime Alvecedo arrived within the prescribed appointment time. Communication and professionalism were exceptional. His diagnosis and repair were efficient and highly acceptable. Very respectful and courteous.”
“The Sutton Brothers were able to come out on a holiday weekend! The scheduling was an easy process and they emailed and texted confirmation. Daniel Castiglione was the person who came to fix my AC. He was friendly and efficient. After greeting he asked questions and looked over my unit, from there he was able to diagnose the problem. He went over all the options and the cost. He had everything he needed on his truck and started work after I gave the go ahead. It was a quick fix and I am very grateful for Daniel Castiglione abilities to fix my AC. Definitely going to share the company name with friends and family.”
“Jonathan was very thorough. He was very polite and friendly. He advised me of everything he was doing! Great service!”
“Matt Humphrey was exceptional—knowledgeable, efficient, and quickly identified and resolved the issue with our HVAC system. He also took the time to explain what went wrong and offered helpful advice on preventative maintenance and ways to improve our home’s overall efficiency. Highly professional service and much appreciated. Will definitely use Sutton Brothers again!”