Signing an HVAC Contract? What You Need to Know Before Agreeing to Services

September 16, 2019

HVAC systems are expensive, but with regular maintenance, they can last for up to 20 years. Regular maintenance can also help your heating, ventilation and air conditioning systems function most efficiently. This will save you money on your monthly utility bills.

Signing a preventative maintenance contract with an HVAC contractor may be the easiest way to handle the maintenance needs for your heating and cooling systems. There are some things you should consider, though, before you sign on the dotted line.

Choosing the Right HVAC Contractor


Never choose an HVAC contractor on the basis of the contractor’s website. The most reliable way to connect with an HVAC contractor is through referrals that come from your family members, friends, and business associates.

Any HVAC contractor you choose to work with should be state-licensed and fully insured. Every technician who works for the company should also have an HVAC contractor surety bond. This will protect you against any monetary losses you may incur if a technician damages your property accidentally while he or she is on the job. If you haven’t worked with the HVAC contractor before, ask to see copies of the license and insurance documents.

If there are consumer affairs organizations in your local area, ask to see what records they may have on the HVAC contractor you’re considering working with. If the contractor has a high volume of customer complaints, it may be a good idea to look elsewhere for an HVAC maintenance service provider.

What Should an HVAC Contract Cover?


There are two types of HVAC maintenance contracts. At minimum, a preventative maintenance contract should include these services:

  • Thorough inspection of the entire system
  • Filter changes
  • Thorough cleaning of accumulated dust and debris
  • Thermostat check
  • Electrical connections check
  • Lubrication of all moving parts

A full-coverage contract will include preventative services, but it will also cover the costs of any parts and labor that are needed if repairs are necessary.

Sutton Brothers Service & Repair in Kernersville, NC, offers maintenance contracts. We also provide a full range of HVAC-related repairs and installation services. Call our office today for more information and to schedule a service call.

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