“I called at 7 am in the morning and a friendly lady picked up the phone. She was able to schedule us the same day – which was needed.
Then the technician Cody came, friendly professional, explained what he was doing. Worked hard on the issue. Came back the next day with bigger equipment- issue resolved. There was no mess.
I wish I had a few more Cody’s in my company. Thank you guys!
Matt”
“Adam S. came to replace my central air fan motor and control module. He worked promptly and expertly, in 100 plus degrees. I feel very fortunate to have his services.”
“Anthony was super nice and professional! A pleasure to work with!!”
“Chris and his helper were great. Thanks for sending them for my repairs.”
“Daniel showed up to my home on time. I explained to him what I had tried to do in a effort to isolate the issue and the results of my efforts. He went to the heat pump unit and within 10 minutes had found the problem. A few minutes more to get the part from his van and I was back up and running. He explained the different service contracts available and I signed up for one. I wish there was more to say but he was so efficient in getting my trouble resolved. To be honest I was very concerned to discover online that Brady had been sold. I was going to get my trouble fixed and start looking for another company for my service contract. But after talking with Daniel I changed my mind. Thank you so much.”
“Daniel was very professional and worked very hard for two hours. He found what was wrong and fixed the issue w the unit. He did a wonderful job and was very kind and professional.”
“Brendan was very professional, knowledgeable, clean, and tidy.”
“Bradley was fast, friendly and efficient! I recommend him very highly. My only concern was the poor communication process and being delayed more than once. I have a respiratory illness that requires to run the HVAC 24 hours. I am also on your premier or elite maintenance plan. I realize that other customers have issues too, but I needed better response and communication.”