“Highly professional. As a commercial construction manager I appreciate quality work . Sutton Brothers exceeded my expectations.”
“The technician who was assigned to work on my reported disposal issues was Anthony Kusztyb. He notified me when he was on his way. He was timely according to the timeframe given when the appt was set. He was nice, polite, professional, and willing to explain what the problem was, why it was, and how it was being fixed. He took the time to locate and show me where my main water cutoff valve was located. He listened as I explained another issue in my primary shower. He explained the problem and gave me options on how he would resolve. He gave me an itemized breakdown of costs. He cleaned the area where he was working. I am very satisfied with his service. He is an exemplary employee who represented Sutton Brothers well.”
“Hunter was very professional and prompt to repair our gas furnace. Will recommend Sutton Bros to friends and family.”
“Your technician Jeremiah was very knowledgeable professional and courteous”
“To have a same day appointment was so great. The tech. as well as his assistant were so personable and knowledgeable. The fee charged was more than reasonable. I anticipated it being much higher, so thank you especially since we are on a fixed budget. You will be our go to in the future if we require any electrical work.”
“Semi-annual maintenance is thorough and reasonably priced. Hunter is knowledgeable, friendly, and provides a high level of customer service.”
“Abe Kingbird was great. He is knowledgeable, professional, and thorough. Will definitely request him next time my HVAC need servicing.”
“I had outlets go out in two of my bedrooms so I called out this company. They scheduled me same week 8:30-9:30 window. Two technicians came out around 8:20am. I showed them to the rooms affected and told them the outlets stopped working. They had no further questions for me so I got out the way and let them work. While one technician tested the plugs with a diagnostic plug tester the other technician checked the electrical panel. My biggest complaint is the technicians overall lack of communication. I overheard them say to someone over the phone and to each other they thought it was probably a loose neutral wire somewhere. The technicians proceeded to open up one plug in an affected room. Then they started just randomly wandering all through out the house checking outlets again not communicating. They started opening up closed doors without even knocking or anything one room was my daughters who happened to be sleeping it also continued my chocolate lab who is protective and known to bite and was put up in a room for a reason. After checking 1-2 outlets in my living room, dining room and breakfast nook and bathroom they stated they needed to check my daughters room I was pretty annoyed by this point and asked to be rescheduled for a day and time my child would be up or at school. I was charged a $60 service fee and they left. I don’t think I’ll be calling them back at least I have any idea what’s going on with my outlets and the tool I need to check my remaining outlets is only $7 at Home Depot.”