Reviews


“From the initial call to the finished service repair the service was great and very friendly. Mark was super friendly, efficient and was helpful with other services offered. Couldn’t of been happier. Glad I made the call to Sutton Brothers. First time client and now a lifetime client. 10/10!”
- Christine S.

“Chris was very professional and knowledgeable. Quick to diagnose the problem and how to remedy, and he was able to have people come to resolve the issue in a fast period of time.”

- Frank S.

“Chris was absolutely wonderful. He was very professional and went about his responsibilities immediately and took his time reviewing what the problems were. he clearly explained the problems associated with my plumbing and gave me an estimate which decided to except. I look forward to working with your company. This is the second time and I have had nothing but success. Thank you”

- Cecelia S.

“Zach was fast and showed me what he was going to do. Also he answered my questions about our toilet and water quality. I highly recommend him for any plumbing repair in your house.”

- Stephen M.

“Efficient, reliable and friendly service as always!! Jonathan was fantastic and took his time to explain everything in detail. He went over and above our expectations. We are thankful to have Sutton Brothers service our home and meet our needs.”

- Alison P.

“They were extremely great. Couldn’t ask for a better crew. Fast, efficient, and work so well in all the craziness going on today. We will continue to use Sutton Brothers for as long as we live in the area.”

- Kasey C.

“Randy was professional and was very quick with the service provided. He was able to determine the issue and repair it within an hour. Thank you guys!”

- Kevin A.

“Mark showed up to replace blower motor that Brannon said was bad. Finding the old blower motor was functioning fine, Mark called me and we agreed not to install the new one.”

- Bill D.

“Fast and knowledgeable Anthony got in found the problem fast and didn’t try to upsell me. Did a great job and I’ll be using Sutton Bros again when I need them.”

- Billy S.

Jean Miller
Jean Miller
1711640765
Technician was Adam Smith. Veryknowledgeable about what he is doing. Can't say enough about Adam how good he is.
Karen Fulscher
Karen Fulscher
1711635029
Cody and Jared were very professional, respectful, and engaging. Work was done promptly with no mess.
Jan Moravec
Jan Moravec
1711572926
The best experience
Daniel Boland
Daniel Boland
1711554786
The technician was very polite and professional, he arrived earlier than expected (with a text message and picture of the technician to announce his coming)and finished up in no time. He was able to find a cheaper solution to the problem and saved us some money in the process.
Willie Lou Eats
Willie Lou Eats
1711551684
I have no complaints about this company. They not only gave me a great quote far less than the competitors but Guy Thacker picked up the phone and kept me updated every time I called and did exactly what he said he would do. Thank you Sutton Brothers for making my unit replacement a breeze! No lie! Seriously Thank you 💪🏽
Tammy Steele
Tammy Steele
1711123432
Caleb did a thorough job and was helpful in explaining everything. Timely and professional!
mark gadbois
mark gadbois
1711117877
Came in talk about the job, gave me an estimate, gave them the go ahead. They did the work in a friendly and professional manner. They answered all of my questions. Great job!
Christine Hall
Christine Hall
1711049866
Chris was very informative and professional when providing our quote
chad alston
chad alston
1711043760
Fast, prompt, and professional service. The technician took time to explain the problem and resolution.
Corey Galbaugh
Corey Galbaugh
1711033898
Very professional and quick to find and fix the plumbing issue
Chris Craig has come out to my house three times already for plumbing. The first time Chris came out was to replace a broken pipe to my Master bath shower head. Chris was clean and neat during the whole process. He also taught me a few things that I didn't realize as he was working. So I requested him again when I needed more plumbing work done due to having our master bathroom vanity replaced. Again Chris did an awesome job being clean and neat the whole time. He's friendly and easy to talk to. He's very knowledgable and respectful. We are new to Sutton Brothers but I would definitely recommend their service.
Eric Worden
Eric Worden
1710941338
Great Company!! Chris was very professional and friendly. Work was done in a timely manner and at a reasonable cost which was explained prior to any work being done. I would recommend this company for any plumbing needs.
John Wright
John Wright
1710793688
Jonathon was great. He devised a simple solution for a package to allow me to hook up a generator easily without a lot of fluff. Because of this, he was able to keep the costs down, 1/3 the cost of the competition. SB are truly focused on what is best for the customer. I highly recommend SB.
Andrew Hatch
Andrew Hatch
1710781953
Prompt, professional, personable, polite.
JOHNNY MITCHELL
JOHNNY MITCHELL
1710777645
Very, very professional, courtesy, and Polite and does great work.
Allison Rowley
Allison Rowley
1710765409
We've used Sutton Brothers for both electrical work and plumbing work and are thrilled with the quality of the work that they've done. They installed an at-home electric car charger and provided a great estimate, did the work quickly and even informed us about a rebate program. A few weeks after, they came out to evaluate a potential plumbing leak. They did a thorough job looking for the leak and provided a great plan to fix it. Their work is quality, the technicians provided great background on all the reasons why an item needed to be done and we are so appreciative of it!
Chris Schiro
Chris Schiro
1710538380
Daniel was great. Did a very thorough job. After the unreliability of the last company we had service with, it was nice to have someone actually show up. The scheduling process was very easy.
Cindy Sutton
Cindy Sutton
1710527287
Chandler A team of two other electricians came to our house to do a number of Electrical projects! Had included replacing a very old electrical box, Getting electricity to our carport and several Other projects. He and his team were very efficient, pleasant, and effective! They did a great job! So glad that Sutton bros, heating cooling, plumbing and electrical can service your whole house with the variety of services they offer!
Kathy Soyars
Kathy Soyars
1710365051
Excellent service the techs were very informative about everything they were doing.
Marc Kimbrell
Marc Kimbrell
1710360825
Had an issue with the heating unit in our house. Hunter and Roger came out and fixed in the same day I called. Nice and professional. Thanks
glenda barnes
glenda barnes
1710343046
Great job. Cody was professional and very polite. The leak in the sink is fixed.
Timothy Winder
Timothy Winder
1710284835
Randy and Brannon came and work on my system and despite the warehouse had sent the wrong parts they got it straighten out and fixed my furnace.
Lynn Davis
Lynn Davis
1710168884
A big Thank You to Adam Smith for making an emergency weekend call. He was knowledgeable, professional and very kind while working on my gas furnace. He explained the problem so I understood what was being done.I did not have to wait long at all for Sutton Brothers to send Adam.Thank you again for being a good company to work with.
Joshua Sturm
Joshua Sturm
1709938707
Jason Bowles
Jason Bowles
1709761061
Always great work!
Susan Bradshaw
Susan Bradshaw
1709755449
This was our first experience with Sutton Brothers and it could not have been better. Mark came out in the morning and immediately located the problem with our AC and said it probably would take a day or two to get the part and he would let me know when it came in. Only a few hours later I got a notice that he was on his way with the part. The communication from Sutton Brothers was truly amazing and as a customer I really appreciate the excellent customer service. We look forward to having a great relationship with them for our future AC needs.
Lois Koufman
Lois Koufman
1709587594
Michael and Chandler did a great job. They were very polite and efficient. When one installation option would not work, they pivoted to another. Would recommend them to others.
Nikki Harris
Nikki Harris
1709325422
Cody is awesome!!! And he shows up the same way with every encounter I've had with him. Professional, courteous, and will completely take care of your issue.
Ruth Smith
Ruth Smith
1709307634
Randy was great took time to explain everything he was doing.
Perry Conte
Perry Conte
1709298599
The service was excellent. Work was done clean and efficient and he was very friendly and informative.
Kevin Bowen
Kevin Bowen
1709258672
Our hot water circulating system installation with Anthony Kusztyb was AWESOME! So pleased that we don't have to wait 5 minutes for hot water any more!!! Anthony is a great guy, and is extremely knowledgeable. You can send him to our house ANY time!
Anthony Lucas
Anthony Lucas
1709156301
Chris was very helpful. Arrived on time and actually waited 10 minutes for me because I had to pick up my daughter from school. He is very knowledgeable and easy to speak with. His experience enabled him to find the problem extremely fast and get it fixed even faster. His attention to detail and passion for his profession is clear with his work ethic and performance. Definitely recommend!!! Thanks Chris!!!
Carrie Scott
Carrie Scott
1709047773
Easy to set up an appointment. They were on time and efficient in finding the problem and fixing it. The technicians were great.
We had a ruptured water heater leak and thru the process of getting things fixed we discovered that we didn’t have power to half of our upstairs. Michael and his associate came out and diagnosed the problem as an improperly installed outlet that we have dealing with for several years causing intermittent issues. They quickly fixed our issue and got us back up and running. Thank you Sutton Bros. You have a customer for life, we will use you for everything!
Excellent service provided by Randy Draughn and the secretary Teresa. Thank you!
Laurie Mudri
Laurie Mudri
1708570912
Excellent service. I have never had a disappointing experience - and this call was after hours. Brendan was exceptional.
Steven Holloway
Steven Holloway
1708527912
Caleb was very informative and professional.He answered all our heating concerns.Thank you so much !
James Cornell
James Cornell
1708361303
Chris and Caleb Craig did an amazing job fixing our plumbing. They were kind and explained things as they worked, and went above and beyond to ensure I was happy with the turnout. Knowledgeable, efficient, and funny; will definitely call them for all my plumbing needs!
Warren Vassar
Warren Vassar
1707963052
Mr Chris Craig is a very professional young man. Arrived on time and went right to work. He corrected our problem in minimal time. Thanks Sir!
Peggie Munnell
Peggie Munnell
1707767599
The repairmen were here quickly and showed us right away how to reset our thermostat. They were awesome! Very polite considerate and had their shoes covered which we appreciated on a rainy day. Adam and the other gentleman are an asset to your team. We hope we get them in the future!
Chris Schema
Chris Schema
1707613009
Been using Sutton Brothers for a few years now. New HVAC, water heater, excellent service and communication, very professional every time. Techs are always informative and don't try to up-sell or provide unnecessary services. Will continue to use them for years to come.
Mark did a great job for us. But dont tell him, it will only make him want more on his next raise! Good job guys.
Jason Palmer
Jason Palmer
1707358341
Adam, Jacob, Ian, and Jason were all great to work with. Our 3 year old unit had a heat exchanger go bad. Very uncommon but these guys did all that they could to make it right even when the manufacturer was being difficult to work with. I would recommend this team to anyone.
Tanja Farr
Tanja Farr
1707346295
When I called to request a home visit to have my HVAC checked, the lady who answered the phone was so sweet and helpful. She was able to send an inspector the very next day when I needed them to be there. Randy was able to come to my new home very quickly to do a safety/performance inspection of my HVAC system. He was extremely efficient and knowledgeable, and took his time explaining his findings to this first time homeowner. I received a quote for the work almost immediately. Randy was very kind and professional and I highly recommend him and Sutton Brothers Heating and Cooling!
Mark was very helpful and professional.
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