**Service:** Quote for moving shut-off valve and fixing ice maker leak
**Rating:** ⭐⭐⭐⭐⭐ (5/5 stars)
Chris Craig provided an exceptional consultation experience. He was very professional, clearly knowledgeable, and treated me with kindness and respect throughout the visit. His expertise was evident as he thoroughly assessed both plumbing issues.
What impressed me most was his straightforward approach – he gave honest, clear information about the repairs needed without any unnecessary complications or upselling. His detailed quote was transparent and fair for both the valve relocation and ice maker repair.
Chris went above and beyond by working hard to ensure quick service, scheduling the actual work for the very next day. This level of responsiveness and customer care really stood out.
I highly recommend Chris Craig for any plumbing needs. His combination of technical expertise, honest communication, and genuine respect for customers makes him an excellent choice.
**Would I use again?** Absolutely, and I wouldn’t hesitate to recommend him to others.”
“Excellent service! On time and efficient. Polite and informative. Very careful and considerate of our house interior while installing in the attic. Left everything clean and hauled away the trash even getting rid of some torn up insulation on the attic stairs that was no longer needed. I would highly recommend Sutton Brothers and Spencer Dowdle for any HVAC needs!”
“Mark always provides exceptional service. He is kind as well as thoroughly knowledgable and skilled. He's a rock star!”
“Brandon was great. Kept us in the loop through the process and was very professional and friendly. Would recommend 10 out of 10! Thanks”
“Tito arrived ahead of schedule for our new HVAC unit installation and dove straight into the task, finishing quicker than I expected. His efficiency was so remarkable that I assumed he was taking a lunch break, but he had already completed the job! Huge thumbs up for his outstanding work—couldn’t be happier with the results.”
“Mark came out and diagnosed the problem quickly. He was very professional and courteous and repaired the problem.”
“Called on Wednesday and a technician arrived earlier than scheduled Thursday. Super honest and helpful. We will be calling again as the needs arise!”
“Very amazing experience working with Sutton Brothers. The two men who can and replaced my old unit and placed in a new one were amazing. Very respectful, neat, and dedicated to the work they were doing. Did an absolutely amazing job and everything works better than ever. Even took the time to show us how to use the new thermostat and how the sensors worked. Highly recommend.”
“Gary came out to give us an estimate on an HVAC replacement at our home. He was very professional and thorough. He listened to our needs and concerns and provided a quote before he left. He was great at answering our questions as well.”
“Great service. Team very knowledgeable.”