“Mark came early, which was wonderfully communicated with us. He was quick and efficient ~ repaired the AC in under 20 minutes. Thank you!”
“Mark was very knowledgeable, knew exactly what the problem was, and took care of the problem quickly. I will definitely use Sutton Brothers again!”
“Our technician was very polite and informative regarding our air conditioner. Company was in constant contact with affirming our appointments and letting us who, along with a photo of our technician via text. We were very pleased with our service.”
“Chris was a huge help to us and put our mind at ease with a small issue we had with our new house!”
“Outstanding service from Rickardo and Alex. Both were very professional, efficient and helpful. They took the time to show me everything they did and how to work the new system. Would recommend without hesitation!”
“Daniel arrived on time; was knowledgable, professional and polite.”
“Our A/C blipped out on Sunday afternoon. We checked a few things, and tried to restart with no luck. We called Sutton Bros, who has been PM’ing our system since we moved into our home 4 years ago. Within a short time after our call, Randy was knocking on our door. Randy made a quick assessment, took a quick look into the system condenser and replaced a capacitor. Our system kicked right in. Having the best service agreement got us a quick response and a very discounted price on the needed part – we’ll worth it on a warm Sunday afternoon.”
“Daniel was very pleasant. He came a little early which was great. He went right to work. The only problem he ran into was he did not have the size filters he needed for my units. I had filters on hand, so he used those. I was concerned with the change from Brady Flanary to Sutton Brothers, but he assured me the company will stand behind my warranty as previously committed. He did show me options for maintenance plans, but for now I opt to continue as I've been doing, once a year. He also told me your company provides plumbing services. I will keep that in mind also. Thank you for continued service. Look forward to a long relationship with Sutton Brothers.”
“Installers were professional, cleaned up whatever mess was made, and were significantly quicker with the install than I thought they would be.”