“Mark was professional, polite and knowledgeable. I appreciated him providing information, options and his analysis in an expedited fashion.”
“Outstanding customer service. Had tried to get the repairs done by a competitor at first that my parents wanted, and was not satisfied with their lack of desire to assist with our issue. I had used Sutton Brothers once before and told my parents that’s who I would call. We called and were able to schedule an appointment in one day. Randy Draughn responded and had the heat back on in a little over an hour.
The cost was less than the competitors and Randy went out of the way to find the parts needed and go pick them up. My parents were very happy with the service they received and I was once again impressed by the service received by Sutton Brothers.”
“Jason was very good. He explained everything to me and to a point where I could understand everything. Wouldn’t go with anyone else ever again!”
“This was my second experience with Sutton Brothers. The first was a plumbing issue and today was a gas furnace problem. Both times were positive. I can’t be more pleased. Response time was fast. Technicians were clean, polite, respectful and knowledgeable. The equipment was also above expectations. The price was very reasonable. Don’t waste time or money looking for anyone else.”
“Mark is great. Seriously. We have been very pleased with his patience and help.”
“On Friday around 3:00pm, we were calling different plumbers trying to get someone to service my 94 year old mothers commode. She lives in Kernersville and we live in Lexington. When we called Sutton Brothers, we were told we will go today and in no time had Antonio coming to the house to fix her commode. They did not hesitate to come. Antonio did a great job and we will highly recommend them to anyone needing their services. Thank you so much for helping”
“Antonio was very knowledgeable and easy to talk to. He explained what he was going to do before starting and what steps that might have to be taken to fix the problem. My plumbing issues were quickly resolved! I definitely recommend Sutton Brothers for your plumbing needs.”
“I was very pleased with the service I received from Mark. He was polite and very knowledgeable. He did not leave until he figured out what was going on with my heating system.”
“chris was very friendly, answered my questions, and did a great job installing the water heater.”