Meet the Team: HVAC Service Manager Tim L
Tim joined Sutton Brothers in early 2024 as the Service Manager for HVAC and Plumbing. He has been in the industry since he was eight years old! His career began in 1998 with his father’s business which was in Virginia. He and his eight siblings were home schooled, so they would spend their mornings in school and their afternoons working in their father’s business. Tim continued to work in his father’s business for the next 10 years. He then joined another HVAC business, got married, and celebrated the birth of his son in August 2013. In October 2013, he experienced a catastrophic medical situation where he needed emergency brain surgery! Thank goodness the surgery was successful!
Once Tim recovered from his surgery, he was back at work. He took a position with a local church where he became very experienced in dealing with boilers and chillers which has provided him with specialized skills that very few current day technicians have. He worked for this church for seven years. An opportunity with another HVAC business brought he and his family to the Triad. After a brief stint at this company, he launched his own HVAC company with eight employees.
COVID hit soon after and although he was able to keep his company going for a while, he ultimately had to shut down. In 2021 he joined another HVAC company in the Triad. He really enjoyed working for this company which was locally owned and operated at the time. Unfortunately, it was bought by a private equity company in 2023 and the culture changed dramatically. Certain demands from the new management made Tim uncomfortable and required him to work nights and weekends at the expense of his family life. In 2024, he decided he needed to make a change and joined Sutton Brothers. According to Tim, working at Sutton Brothers has been a welcome change. He said, “I absolutely love it at Sutton Brothers! It is family owned and operated and that makes a big difference in the culture.”
Tim is delighted that he now “has a family life!” His son is the goalie for a local soccer team and he gets to attend the games! He also enjoys being able to simply hang out with his son and wife. Tim and his wife spend time together by riding on their Harley motorcycle. He says riding is a huge stress reliever for him—he is a loyal Harley owner and has been riding one since he was 18 years old!
Sutton Brothers is delighted to welcome Tim to the team! He brings a wealth of knowledge and experience as he focuses on coordinating the activities of the plumbing and HVAC teams, dispatching the teams, and helping the technicians deal with technical problems they encounter. We are so glad he is here!