These days, air conditioning (AC) is no longer a luxury. When outdoor temperatures soar, you want the cool comfort an air conditioning system brings to your North Carolina home.

At Sutton Brothers, our team of heating and cooling experts can help you manage the level of comfort you want. As a company, we stay current on our professional education and training to bring top technologies and techniques to you. You can rest assured we will recommend exactly what you need.

With our years of experience in the Piedmont Triad area, you can rely on us for your air conditioner’s installation, replacement, repair, and maintenance. We work with all makes and models of air conditioners, so that is never a concern for you. Your satisfaction means everything to us.

How Much Money Can a New Air Conditioner Save You?

Our SEER2 (Seasonal Energy Efficiency Ratio 2) energy savings calculator can help determine how much you could save on your utility bills. Simply enter your current unit’s SEER value and compare it to a newer, more efficient SEER2 unit. You can even customize it to better match your home’s system for a more accurate calculation.

SEER2 Energy Savings Calculator

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This calculator does not guarantee actual costs or savings and is only to be used for educational purposes.

Customize to Your Home

Adjust these settings for a more accurate calculation:

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Tonnage

Average Annual Cooling Hours***


Historical Comparison

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** Data from U.S. Energy Information Administration
*** Data from 2002 EPA study

** Data for Canadian cities from nrcan.gc.ca
*** Data from weatherdatadepot.com

Air Conditioning Installation and Replacement

If your air conditioner has reached the point where repairs no longer do the job or your home’s energy efficiency is at an all-time low, you may need a new system. When your home is ready for a new or replacement air conditioner, our Sutton Brothers professionals will install your cooling system without delay.

How do you know if you need a replacement air conditioner? Here are some of the most common issues. Your unit is:

  • Approaching the end of its life span, usually between 15 and 20 years
    Efficiency decreases as your system gets closer to the end of its life. You want to act proactively to plan what your replacement purchase will be instead of acting reactively when your system unexpectedly quits. This can save you money.
  • Experiencing more and more repairs
    Similar to when your car requires more and more repairs, there comes a time for evaluation. Are you spending more in repairs than it would cost to invest in a new system? If the answer is yes, call and talk to one of our knowledgeable team members to discuss your options.
  • Showing signs of running inefficiently
    How can you tell if your air conditioner is running inefficiently? A good indication is if your energy bills are increasing and your utility company’s rates remain steady.
    This typically demonstrates it’s taking longer for your heating, ventilation, and air conditioning (HVAC) system to cool down your North Carolina home to your preferred comfort level. Your system is running longer and using more energy than it should in this case—an increase in energy costs.

If you notice any of these signs with your air conditioner, or if you suspect another reason for needing a replacement, talk to one of our Sutton Brothers team members. We will design a system best matched for your comfort needs and budget. Our experts are always here to help you.

We also offer several financing options, with approved credit, to help if this is a concern. Contact us to discuss how our team can guide you through our process.

Air Conditioning Repairs

Not having your air conditioner working on the hottest of days in North Carolina can be exasperating. Whenever you need a repair, let our heating and cooling experts quickly remedy it for you.

There are many ways your air conditioner can stop working in its normal capacity. A few symptoms you could experience are:

  • Hearing an unusual noise
  • Smelling an unusual odor like burning
  • Feeling warm air coming from your vents
  • Noticing your air conditioner is frozen
  • Leaking water

These symptoms mean you have an issue with your air conditioner. Ignoring problems usually only makes them bigger and more costly. Our recommendation is to have one of our Sutton Brothers team members promptly diagnose and repair the issue for you.

Sometimes a repair turns into an emergency. Give us a call when it’s urgent. We are here 24/7 for you.

When you do need our professionals to make a repair, you can count on it staying repaired. We make our repairs right the first time—and only use the highest quality parts and materials when working on your system. Our experts are always here for you.

Air Conditioning Maintenance

Keeping your air conditioner in its best operating condition is your goal. You want your system inspected, cleaned, and tuned up on a regular basis to help avoid unexpected and costly repairs and breakdowns.

Routine maintenance by our trained and experienced Sutton Brothers team helps your air conditioner cool your Piedmont Triad home efficiently and reliably. With annual professional care, you may experience maintenance benefits such as improved energy efficiency, extended system life span, and decreased emergencies.

We recommend having our experts prep your air conditioner before you use it for the first time in the spring to give you consistent cooling all season.

To help you manage your maintenance, talk to us about our maintenance program, Savings Club. Your air conditioner tune-up and inspection are part of the plan, so call and speak with one of our educated and friendly team members about our program today.

Trust Sutton Brothers With All Your Air Conditioning Needs

We provide all the services you need to achieve the level of cooling comfort you want in your Piedmont Triad home from your air conditioner. Call Sutton Brothers at 336-390-3902 or request service online today to schedule your air conditioning installation, replacement, repair, or maintenance.

 

Looking for Other Ways to Stay Comfortable?

View our related cooling and indoor air quality services:

Need Air Conditioner Service?

Contact the experts at Sutton Brothers.

Call us at 336-390-3902!

“Hunter Yates did a great job diagnosing and repairing a leak in our air conditioner's refrigerant line. He also made adjustments to the system and added an attic tent cover. He is knowledgeable and professional, and we are pleased with his work. Sutton Brothers is lucky to have him. However, we were confused about when he would arrive. At first we were told 10:30. Then we were told noon. The day before our repair appointment, I called Sutton Brothers for clarification and was told he would arrive at 8:30. I understand that arrival times can change, but someone should have alerted us about the latest change. It's a good thing I called. Also, invoices should provide a detailed breakdown of parts and labor — not just one big number. I'd like to see exactly what I'm paying for. Thank you.”
- Dennis S.

“Dear Mr. Sutton,
I am a current customer who was pleased with your service previously. Now I am extremely dissatisfied. I am a subscriber to your bi-annual Maintenance Program. I had an appointment scheduled this morning at 10-12 noon and received a call this morning at 8:45AM informing me that the appointment would have to be rescheduled. The problem is this appointment has been rescheduled twice already! Furthermore, it is for my summer (A/C) maintenance. The new reschedule (X3) date is Sept. 3. Summer is over by then and A/C maintenance is no longer required. This is totally unacceptable. As a Maintenance Program customer I am supposed to receive priority scheduling. How do you intend to rectify this miserable service record, or do I need to be looking for another HVAC company that is more reliable?
Sincerely,
Jeff Whiting
201 Manchester Place
Greensboro, NC 27410″

- Jeff W.

“Daniel S. did a thorough job of inspecting and diagnosing our airflow issues and was able to fix a malfunctioning part. I appreciate his troubleshooting skills and how he communicated with me. He got his job done well today!!”

- Chang Su S.

“Gary Bennett and the rest of the Sutton brothers team did a wonderful job replacing our old hvac unit. I originally chose this company because of the great reviews I saw online, and they did not disappoint. Great communication, very knowledgeable, competitive pricing, and everyone showed up when they said they would. I highly recommend!”

- LaShea L.

“The service team are horrible, every single time I have an appointment, they never communicate with me. 7/5/25, I was scheduled and was never notified that they canceled the appointment, I sat at home and waited on a holiday weekend and a no show. Rescheduled for 8/5/25, again, they never fail to disappoint, another no show, no communication that they would be late. I called the office and they said he would be here at 10. I have a job and have to take time off and they could care less about my time. This company has disappointed me since the very beginning.”

- Lisa M.

“Hunter Yates was the associate who helped us and did a tremendous job. This company goes the extra mile, looking forward to having them take care of us for a long-term!”

- Luke B.