“Keshawn was on time and very courteous. He explained what services he performed and suggested the installation of an automatic shut off switch to avoid additional damage within my home. I appreciated his recommendation and look forward to him servicing my equipment again in the future.”
- Virginia B.
“On Monday morning Memorial Day woke up to no water. Called the answering service and relayed my problem which come to find out my crawlspace had about a foot of water. Lee called back and responded within an hour. Explained what most likely happened. Main water line from the well to home basically exploded at an elbow underneath my house. Long story short after pumping enough water to repair the break did a fantastic job. I've been with Sutton Bros for 4 years since I've moved here and they handle all my HVAC, plumbing and electrical issues. Highly recommend. And Lee is an ace when it comes to reverse osmosis systems.”
- Carolyn C.
“I really enjoy using Sutton Brothers! Daniel Smoker was on time, pleasant, knowledgeable, and made sure I understood the various options available to me.”
- Shannon L.
“I have an annual maintenance agreement with Sutton Brothers to check out and maintain my plumbing in my relatively new home. Preston Alston performed this service on May 22, 2026. I found that service to be fully satisfactory and that Mr. Alston was knowledgeable, efficient and effective in performing this service. He was able to explain what he was doing and provided useful tips on things I can do to maintain certain items, e.g. toilet gaskets. While he was here he replaced the main water pressure valve because the original valve was beginning to degrade and the house water pressure was too high. At any rate I am satisfied with the service provided.”
- Roberrt B.
“Daniel showed up on time and was very transparent with everything he was analyzing to solve my AC issue. Problem was identified and will require parts ordered and another appointment later in the week.”
- Malcolm P.
“They came out after hours to access a water leak under the house, and keep any further damage from happening. They were able to order parts and have everything fixed in a couple days and were great to work around my schedule. Mr. Sumner was knowledgeable, secured the tank under the house much better than it had been, and worked very quickly.”
- Emily H.
“Glad i made that phone call. Called SB out to look at our "new home" 5 year old system. Figured they would know it best (as they installed it) after, as it turns out, another company let us down. Daniel was TOP NOTCH …. very personable, very insightful, listened well and explained well also. So glad he came out today. His recommendations made alot of sense and will be implemented in the next few days.”
- Chuck P.
“Great service, friendly, professional, punctual guys. Would easily recommend them along with Sutton Bro.”
- Joanna C.
“On time, clean, and very professional. The HVAC technician performed a thorough tune-up efficiently and made sure everything was running properly. Great service with no mess left behind. Very professional.”
- Kelli C.
“Jaime did a wonderful job for my shower repair as it had been leaking. He quickly was able to explain what was going on, and provided details of the job he had to do. He maintained communication on the day off. From start to finish he did a great job! Bradly displayed professionalism, observed team work as he worked alongside Jaime, he work on changing my toilet as it was too old. He also maintained communication as he was also on the way here . Both guys cleaned up their work and supplies once they completed the work.”
- Ileana T.