Testimonials – Water Heaters Articles

Water Heater Replacement in Kernersville, NC, NC 27284

July 26, 2024

“We could not be more pleased with the process of having our hot water heater replaced. The team showed up right on time and worked quickly and efficiently. They were more than polite and very professional. The installation and required electrical and plumbing work was done in the amount of time first estimated. We would…

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Water Heater Repair in Winston-Salem, NC, NC 27103

July 6, 2024

“Just a quick correction of the review I submitted. I got Chris Craig's last name and first reversed, and used the last name in the review. Silly mistake.”

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Water Heater Repair in Winston-Salem, NC, NC 27103

July 6, 2024

“The visit went very well. We appreciated the quick response to our water heater problem, with Craig coming the same day we called for an appointment. He diagnosed the problem quickly and showed me exactly what to do if it occurred again. He also provided me with information on the cost if the problem became…

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Water Heater Installation in Winston-Salem, NC, NC 27106

July 2, 2024

“The two men did a fine job. They were professional, knowledgeable and tidy. I will consider SB again for my home repair needs.”

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Water Heater Replacement in Winston-Salem, NC 27106

June 28, 2024

“Christian and Camron offered superb client service during the water heater replacement. Chris also was great to work with during the estimate phase. Great team overall!”

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Water Heater Replacement in Clemmons, NC 27012

June 21, 2024

“Very professional and took the time to answer all our questions”

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Water Heater Installation in Lewisville, NC 27023

May 18, 2024

“Great service. Have used multiple times. They’re my go to plumbers.”

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Water Heater Replacement in Kernersville, NC 27284

April 26, 2024

“Cody was very friendly and professional.”

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Water Heater Installation in Oak Ridge, NC 27310

March 21, 2024

“I have used Sutton Brothers in the past for HVAC needs and have never been disappointed so I knew when my hot water heater started leaking they were the place to call. They had someone out to do an estimate quickly and made accommodations for an early morning installation to get me taken care of.…

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Water Heater Installation in Greensboro, NC 27410

March 15, 2024

“Just a great team effort by Mike, Kris and Christian with the installation of our new 50 gallon water heater (enclosed in a new outdoor hut)! All three were very professional, courteous and efficient with this project! Sutton Brothers is a very good company to do business with! We highly recommend this company for water…

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Water Heater Replacement in Greensboro, NC 27407

March 12, 2024

“Chris C. made a very difficult situation manageable. I’m very thankful that he treated my family like we do matter. There are still some good people in the world. I’m very thankful for his professionalism and his personalism. He was beyond amazing. Grateful.”

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Water Heater Replacement in Greensboro, NC 27407

March 12, 2024

“Chris made a really difficult situation manageable for me and my family. I am truly thankful that he treated me like a valued customer and like an human being. I feel like a resolve is on the way. I had a peace of mind when he left. There are still good people in this world.…

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Water Heater Replacement in Winston-Salem, NC 27104

February 27, 2024

“Chris and Ivan came to the house to install our water heater yesterday we had had a burst water heater a few days ago. just like everybody else that we have dealt with at Sutton Brothers they did a phenomenal job. It looks so professional compared to what we had before. We are beyond grateful…

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Water Heater Repair in Winston-Salem, NC 27104

February 24, 2024

“Our water heater burst and Chris and his son turned around from on their way home to come out and assess the damage as we were dealing with our ceiling leaking and carpet soaked. He calmly helped us and referred a restoration service to us. In my opinion he went above and beyond. We are…

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Water Heater Repair in Greensboro, NC 27410

January 31, 2024

“Cody diagnosed the problem with my water heater quickly and explained my options and associated costs. I felt that he helped me understand what I needed to feel. comfortable with my decision moving forward. He gave me detailed pricing and then arranged for the follow up service before he left. Great service experience!”

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Water Heater Repair in Winston-Salem, NC 27101

January 17, 2024

“Great experience Your employee was able to get out and fix the problem the same day. No pressure to up sale but he did provide estimates if more work is needed. Great information to have.”

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Water Heater Repair in Clemmons, NC 27012

January 9, 2024

“Anthony was early and got right to work–Identified the issue–checked on availability, and informed us of our options. Very professional and personable, we couldn't ask for better!”

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Water Heater Replacement in Oak Ridge, NC 27310

January 5, 2024

“Very knowledgeable, polite and professional. Exceeded Expectations!”

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Water Heater Repair in Lewisville, NC 27023

December 19, 2023

“Cody knows what he’s doing. Very knowledgeable and patient. I appreciate his time and attention to details. He’s been very helpful to me and I certainly would be happy to have him come back in and help me any plumbing problems.”

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Water Heater Repair in Greensboro, NC 27410

December 14, 2023

“Very competent and personable. Not pushy but helpful and professional.”

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Water Heater Repair in Clemmons, NC 27012

November 27, 2023

“Chris Craig was absolutely OUTSTANDING. He went above and beyond to assist me in my time of need. He arrived on time, quickly assessed the issue and had a great attitude! THANK YOU SO MUCH for all of the help!”

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Water Heater Installation in Jamestown, NC 27282

November 21, 2023

“Chandler removed an old gas water heater and installed a new electric water heater in our crawl space. A lot of repiping was done as well as capping off the old gas line. The work was excellent, fast and clean.”

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Water Heater Maintenance in Jamestown, NC 27282

November 13, 2023

“Chris was very professional, knowledgeable and helpful.”

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Water Heater Replacement in King, NC 27021

October 31, 2023

“As usual extremely professional. The entire crew was amazing. Worked efficiently and answered any and all questions. Highly recommend”

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Water Heater Replacement in Greensboro, NC 27455

October 27, 2023

“Both men were very nice and professional. Couldn’t have asked for better installers.”

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Water Heater Repair in Kernersville, NC 27284

October 27, 2023

“Cody was knowledgeable. He gave me rationale options.”

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Water Heater Replacement in High Point, NC 27265

October 13, 2023

“Very pleased with the work Mike and his co-worker did replacing my hot water heater. The job was expertly done and they were both friendly and professional. I also enjoyed working with Theresa for scheduling the quote and the job itself. I will definitely call Sutton Bros. with future projects.”

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Water Heater Installation in Lexington, NC 27292

September 8, 2023

“We finally have hot water again. Chris & his assistant installed a new water heater. Did a very good job.”

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Water Heater Replacement in Kernersville, NC 27284

August 23, 2023

“Great service!”

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Water Heater Replacement in Greensboro, NC 27410

August 22, 2023

“Excellent”

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Water Heater Maintenance in Kernersville, NC 27284

July 20, 2023

“On very short notice (thank you Leslie!) Sutton Brothers were able to send a tech (Brendon Amos) out to checkout our water heater and sulfur smell we had in our vacant house. Brendon emptied the water heater, flushed out the whole house water system, flushed out the sediment built up in the water heater then…

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Water Heater Repair in King, NC 27021

July 19, 2023

“Anthony was very personable and very professional when he worked on our plumbing and water heater. We were very pleased with his finished work he did for us.”

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Water Heater Replacement in Winston-Salem, NC 27127

July 10, 2023

“Chris was very nice and extremely knowledgeable. Within 2 minutes, he knew exactly what the problem was with my no hot water pressure. He worked to schedule me for a quick install of a new water heater. He even noticed that the pressure reducing valve had been leaking very slowly. I learned of Sutton Brothers…

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Water Heater Repair in Clemmons, NC 27012

July 8, 2023

“We were very impressed with our tech, Chris C! He was polite, efficient and knew exactly what he was doing. He made sure toe area where he was working was clean! We are grateful and thankful for the great job Chris did. Sutton Brothers has a valuable tech in Chris C.”

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Water Heater Repair in Winston-Salem, NC 27106

July 8, 2023

“Cody came out and did the initial evaluation to determine what was needed. He was pleasant and very professional. He arrange for their electrician to come the next day for the needed repair.”

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Water Heater Replacement in Kernersville, NC 27284

July 5, 2023

“Everyone was polite, considerate of property and answered questions.”

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Water Heater Repair in Kernersville, NC 27284

June 28, 2023

“Chris provided us with options in regards to our water heater and explained the pros and cons of each which enabled our family to make an informed decision. Appreciated his timely response and outline of next steps”

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Water Heater Replacement in Kernersville, NC 27284

June 19, 2023

“On time. Friendly, polite.”

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Water Heater Replacement in Greensboro, NC 27403

May 22, 2023

“Everything was perfect. Brendan came for our assessment and provided great advice and information on replacement water heater options. We decided on a hybrid heat pump model. Immediately received quote and proposal. Scheduled replacement for the next week and everything went exactly as promised. Very qualified and professional in all respects. New unit is working…

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Water Heater Repair in Browns Summit, NC 27214

May 18, 2023

“Very happy with the team of Chris and Jonathan. Chris discovered a GFI needed to be replaced and went out of his way to call Jonathan for the electrical work. Chris even set it up for temporary hot water till Jonathan could arrive.”

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Water Heater Replacement in Lexington, NC 27292

May 13, 2023

“Super helpful came quick explained what needed to be done in detail so I understood the process very kind well spoken would definitely recommend and would use them again in the future”

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Water Heater Replacement in Greensboro, NC 27410

March 22, 2023

“My water heater after 31 years of service started to leak. Not having any experience with local plumbers I relied on recent reviews to influence my choice. Sutton Brothers had very good reviews and I called them. Chris Craig came out and determined what I needed to be within code. He was very informative and…

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Water Heater Installation in Winston-Salem, NC 27104

March 20, 2023

“Paul and Brandon did a very good job with detailing what they were doing. Fine team.”

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Water Heater Replacement in Kernersville, NC 27284

February 13, 2023

“Chris was on time, knowledgeable and professional. I enjoyed my interaction with him and he was able to quickly explain my options and take care of my needs. I can’t say enough good things about Chris and the entire Sutton Brothers group. They have been excellent to work with throughout the process.”

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Water Heater Repair in Lewisville, NC 27023

February 8, 2023

“I cannot say enough about my experience with Sutton Brothers. I called them with an emergency need and was given good advice about issues with my tankless water heater. They were honest, and upfront about what they were able to do and within what timeframe. There were opportunities to perform diagnostic tests, but they did…

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Water Heater Replacement in Summerfield, NC 27358

January 20, 2023

“Job was priced higher than some others, but it was done right. We had issues get hot water upstairs and in kitchen for over a year. Two other companies replaced expansion tank, the other a valve. Never fixed issue. Sutton diagnosed the water line was not on a loop. Fixed this when installing new water…

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Water Heater Installation in Winston-Salem, NC 27103

December 21, 2022

“Our hot water heater died at 11:30pm. I called Sutton Bros. I was told someone would contact me shortly to discuss my situation. Within fifteen minutes I was on the phone with Paul who after sharing my situation advised that they could get someone out the next morning, evaluate my water heater and determine a…

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Water Heater Repair in Winston-Salem, NC 27127

December 15, 2022

“He was great! Went above and beyond to fix issue”

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Water Heater Repair in Walkertown, NC 27051

December 13, 2022

“Anthony was outstanding, going above and beyond to not just determine the source of our water issues. He also provided several options for repair and ensured the repairs were done right! Totally recommend Sutton Brothers!!!”

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Water Heater Maintenance in Greensboro, NC 27455

December 12, 2022

“Cody is great he is a true professional in every aspect. Very knowledgeable and easy to work with. I suggest him every time I need service due to his character and being a stand-up guy.”

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Water Heater Replacement in Stokesdale, NC 27357

October 13, 2022

“Zach arrived and provided efficient courteous professional service. All requested work was completed in a timely manner. Appreciate the service the office provided to facilitate the project. Will use Sutton Brothers on my next project.”

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Water Heater Replacement in Greensboro, NC 27403

October 5, 2022

“Always get a professional job by the teams at Sutton Brothers. No sales pressure. Just honest assessment, advice and a completed job well done.”

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Water Heater Replacement in Greensboro, NC 27214

September 23, 2022

“When I called for an appointment I was scheduled within a reasonable amount of time. Antonio came to give an estimate. He was kind & thorough in explaining everything. Zack & Clay replaced our water heater with a new one & also replaced a cartridge in a faucet . They were prompt and competent in…

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Water Heater Installation in Bermuda Run, NC 27006

September 6, 2022

“Anthony came to our home to check our hot water tanks. Inspecting both systems it was found the one was only working at 50% capacity and was 19 years old. The other tank, although working correctly now, was over 21 years old. The pressure of the water coming into the house is too high also.…

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Water Heater Replacement in Thomasville, NC 27360

August 31, 2022

“Paul is awesome! He took the time to explain everything. He was very professional, knowledgeable and has a great personality and wonderful people skills!”

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Water Heater Replacement in Stokesdale, NC 27357

August 26, 2022

“Chris arrived on time and presented very professional. He took the time to listen to my need, assess my situation and provided me with a sound solution. While I believe Sutton will cost more than my other bids, I believe I will receive a quality job and not concerned about future maintenance and repairs.”

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Water Heater Replacement in Greensboro, NC 27410

July 22, 2022

“Excellent”

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Water Heater Replacement in Greensboro, NC 27407

June 14, 2022

“Timely, professional, transparent sevice at our home. Equally good service on the phone.”

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Water Heater Repair in Stokesdale, NC 27357

May 28, 2022

“Chris came within a few minutes of my call, fixed the issue and did a great job educated me on the unit and The Sutton Savings Club.”

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Water Heater Repair in Clemmons, NC 27006

May 17, 2022

“Once again Chris was wonderful. He immediately found the problem and fixed it. Then he came upstairs to be sure the water was getting hot! He showed me how I could work with the hot water heater. I told him I’d make up a problem to have him come back….”

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Water Heater Maintenance in Kernersville, NC 27284

May 5, 2022

“Great!!!!”

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Water Heater Maintenance in Mebane, NC 27302

April 21, 2022

“Antonio is enthusiastic and talented with his work. He was also very patient in explaining to me what he was doing and why. He thoroughly laid out my repair options and worked within my budget. I feel better knowing my home is being maintained meaningfully and regularly by such a dedicated and skilled team.”

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Water Heater Repair in Burlington, NC 27215

March 11, 2022

“Very helpful and knowledgeable.”

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Water Heater Installation in Kernersville, NC 27284

February 28, 2022

“Mike was very nice and professional.”

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Water Heater Maintenance in Kernersville, NC 27284

February 22, 2022

“I had the best service from Antonio! He was professional and so pleasant ! He explained what he was doing and made sure he arrived on time! I would highly recommend him and your company to friends and family! Excellent service”

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Water Heater Repair in Greensboro, NC 27410

February 12, 2022

“Zach was amazing! He was extremely professional and had a great attitude. I highly recommend his service!”

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Water Heater Maintenance in Clemmons, NC 27006

January 27, 2022

“chris was very friendly, answered my questions, and did a great job installing the water heater.”

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Water Heater Repair in Greensboro, NC 27455

January 6, 2022

“David fixed our water heater! We were having problems with hot water and he came on time, was so nice, and fixed all the issues. Thanks so much David!”

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Water Heater Replacement in Clemmons, NC 27006

December 7, 2021

“Chris was very helpful. I think he made the right decisions for my house as he showed my where he would place the new water heater and explained why. He was very pleasant and easy to follow”

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Water Heater Installation in Winston-Salem, NC 27101

November 30, 2021

“Chris did an excellent job installing my water heater! There were structural issues in the area he was installing but he solved the problem and completed the installation in a timely manner. He went the extra mile! Highly recommend.”

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Water Heater Maintenance in Greensboro, NC 27408

October 14, 2021

“We got a call that our technician could come early and David was great- very efficient in servicing the tankless water heater and then fixing the bathroom tub leak. He even indulged the dogs with a few pets as they were “helping” him work. This is my second time using Sutton Brothers and I will…

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Water Heater Replacement in Pfafftown, NC 27040

October 2, 2021

“Chris C provided the estimate and options for moving replacing our water heater and getting it out of the attic. He arrived on time, was courteous and helpful, and offered multiple options for our consideration. Chris C and a colleague installed the new hybrid hot water heater/safety pole in the garage and removed the old…

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Water Heater Replacement in Winston-Salem, NC 27127

September 10, 2021

“Everything was great! Very happy with the quote, service, and the water heater itself.”

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Water Heater Replacement in Greensboro, NC 27410

July 21, 2021

“Tim came to give me an estimate on a new water heater and go over the alternatives. He explained the options quite well. He was here about an hour. We shall see how the install goes.”

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Water Heater Repair in Summerfield, NC 27358

July 17, 2021

“Chris was excellent. Very courteous and kept me informed of what he was doing and why.”

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Water Heater Replacement in Winston-Salem, NC 27101

July 9, 2021

“Having a small water heater replaced. Its located in an awkward location. Chris Located issues and explained everything. We appreciate the knowledge and wisdom Sutton offers. Thanks again!”

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Water Heater Replacement in Winston-Salem, NC 27104

June 28, 2021

“Prompt, professional service. Appreciated their flexibility in scheduling and communication.”

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Water Heater Installation in Greensboro, NC 27409

June 26, 2021

“Very good, on time, good workmanship, cleaned up very well. Will use Sutton Brothers again”

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Water Heater Replacement in Winston-Salem, NC 27104

June 26, 2021

“On time, knowledgeable, explained replacement options and answered questions thoroughly. Able to schedule service next week. Also, took the time to address additional plumbing issues with all quotes emailed to me. You could tell that Chris and staff I was in contact with enjoy what they do. A positive experience for my initial meeting with…

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Water Heater Installation in Winston-Salem, NC 27103

June 21, 2021

“Excellent service and a very neat water heater installation. Chris was an excellent sales person as well as an installer.”

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Water Heater Replacement in Clemmons, NC 27012

November 14, 2020

“From beginning to end, Sutton Brothers exceeded all expectations. Matthew & Garth did a great job quickly and finished leaving the area & equipment better off than they found it. Would recommend to anyone and will keep them on file for future work.”

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A Great Local Company!

February 8, 2020

“I had a great experience with Matt and Brad with Sutton Brothers. My water heater stopped working and Matt came the same day I called to inspect. He was able to fix my water heater and went over all of my future options for a waterless tank when the time comes. Very reasonably pricing. You…

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