Testimonials – Water Heaters Articles
“I have used Sutton Brothers in the past for HVAC needs and have never been disappointed so I knew when my hot water heater started leaking they were the place to call. They had someone out to do an estimate quickly and made accommodations for an early morning installation to get me taken care of.…
Continue Reading“Just a great team effort by Mike, Kris and Christian with the installation of our new 50 gallon water heater (enclosed in a new outdoor hut)! All three were very professional, courteous and efficient with this project! Sutton Brothers is a very good company to do business with! We highly recommend this company for water…
Continue Reading“Chris C. made a very difficult situation manageable. I’m very thankful that he treated my family like we do matter. There are still some good people in the world. I’m very thankful for his professionalism and his personalism. He was beyond amazing. Grateful.”
Continue Reading“Chris made a really difficult situation manageable for me and my family. I am truly thankful that he treated me like a valued customer and like an human being. I feel like a resolve is on the way. I had a peace of mind when he left. There are still good people in this world.…
Continue Reading“Chris and Ivan came to the house to install our water heater yesterday we had had a burst water heater a few days ago. just like everybody else that we have dealt with at Sutton Brothers they did a phenomenal job. It looks so professional compared to what we had before. We are beyond grateful…
Continue Reading“Our water heater burst and Chris and his son turned around from on their way home to come out and assess the damage as we were dealing with our ceiling leaking and carpet soaked. He calmly helped us and referred a restoration service to us. In my opinion he went above and beyond. We are…
Continue Reading“Cody diagnosed the problem with my water heater quickly and explained my options and associated costs. I felt that he helped me understand what I needed to feel. comfortable with my decision moving forward. He gave me detailed pricing and then arranged for the follow up service before he left. Great service experience!”
Continue Reading“Great experience Your employee was able to get out and fix the problem the same day. No pressure to up sale but he did provide estimates if more work is needed. Great information to have.”
Continue Reading“Anthony was early and got right to work–Identified the issue–checked on availability, and informed us of our options. Very professional and personable, we couldn't ask for better!”
Continue Reading“Very knowledgeable, polite and professional. Exceeded Expectations!”
Continue Reading“Cody knows what he’s doing. Very knowledgeable and patient. I appreciate his time and attention to details. He’s been very helpful to me and I certainly would be happy to have him come back in and help me any plumbing problems.”
Continue Reading“Very competent and personable. Not pushy but helpful and professional.”
Continue Reading“Chris Craig was absolutely OUTSTANDING. He went above and beyond to assist me in my time of need. He arrived on time, quickly assessed the issue and had a great attitude! THANK YOU SO MUCH for all of the help!”
Continue Reading“Chandler removed an old gas water heater and installed a new electric water heater in our crawl space. A lot of repiping was done as well as capping off the old gas line. The work was excellent, fast and clean.”
Continue Reading“Chris was very professional, knowledgeable and helpful.”
Continue Reading“As usual extremely professional. The entire crew was amazing. Worked efficiently and answered any and all questions. Highly recommend”
Continue Reading“Both men were very nice and professional. Couldn’t have asked for better installers.”
Continue Reading“Cody was knowledgeable. He gave me rationale options.”
Continue Reading“Very pleased with the work Mike and his co-worker did replacing my hot water heater. The job was expertly done and they were both friendly and professional. I also enjoyed working with Theresa for scheduling the quote and the job itself. I will definitely call Sutton Bros. with future projects.”
Continue Reading“We finally have hot water again. Chris & his assistant installed a new water heater. Did a very good job.”
Continue Reading“Great service!”
Continue Reading“On very short notice (thank you Leslie!) Sutton Brothers were able to send a tech (Brendon Amos) out to checkout our water heater and sulfur smell we had in our vacant house. Brendon emptied the water heater, flushed out the whole house water system, flushed out the sediment built up in the water heater then…
Continue Reading“Anthony was very personable and very professional when he worked on our plumbing and water heater. We were very pleased with his finished work he did for us.”
Continue Reading“Chris was very nice and extremely knowledgeable. Within 2 minutes, he knew exactly what the problem was with my no hot water pressure. He worked to schedule me for a quick install of a new water heater. He even noticed that the pressure reducing valve had been leaking very slowly. I learned of Sutton Brothers…
Continue Reading“We were very impressed with our tech, Chris C! He was polite, efficient and knew exactly what he was doing. He made sure toe area where he was working was clean! We are grateful and thankful for the great job Chris did. Sutton Brothers has a valuable tech in Chris C.”
Continue Reading“Cody came out and did the initial evaluation to determine what was needed. He was pleasant and very professional. He arrange for their electrician to come the next day for the needed repair.”
Continue Reading“Everyone was polite, considerate of property and answered questions.”
Continue Reading“Chris provided us with options in regards to our water heater and explained the pros and cons of each which enabled our family to make an informed decision. Appreciated his timely response and outline of next steps”
Continue Reading“On time. Friendly, polite.”
Continue Reading“Everything was perfect. Brendan came for our assessment and provided great advice and information on replacement water heater options. We decided on a hybrid heat pump model. Immediately received quote and proposal. Scheduled replacement for the next week and everything went exactly as promised. Very qualified and professional in all respects. New unit is working…
Continue Reading“Very happy with the team of Chris and Jonathan. Chris discovered a GFI needed to be replaced and went out of his way to call Jonathan for the electrical work. Chris even set it up for temporary hot water till Jonathan could arrive.”
Continue Reading“Super helpful came quick explained what needed to be done in detail so I understood the process very kind well spoken would definitely recommend and would use them again in the future”
Continue Reading“My water heater after 31 years of service started to leak. Not having any experience with local plumbers I relied on recent reviews to influence my choice. Sutton Brothers had very good reviews and I called them. Chris Craig came out and determined what I needed to be within code. He was very informative and…
Continue Reading“Paul and Brandon did a very good job with detailing what they were doing. Fine team.”
Continue Reading“Chris was on time, knowledgeable and professional. I enjoyed my interaction with him and he was able to quickly explain my options and take care of my needs. I can’t say enough good things about Chris and the entire Sutton Brothers group. They have been excellent to work with throughout the process.”
Continue Reading“I cannot say enough about my experience with Sutton Brothers. I called them with an emergency need and was given good advice about issues with my tankless water heater. They were honest, and upfront about what they were able to do and within what timeframe. There were opportunities to perform diagnostic tests, but they did…
Continue Reading“Job was priced higher than some others, but it was done right. We had issues get hot water upstairs and in kitchen for over a year. Two other companies replaced expansion tank, the other a valve. Never fixed issue. Sutton diagnosed the water line was not on a loop. Fixed this when installing new water…
Continue Reading“Our hot water heater died at 11:30pm. I called Sutton Bros. I was told someone would contact me shortly to discuss my situation. Within fifteen minutes I was on the phone with Paul who after sharing my situation advised that they could get someone out the next morning, evaluate my water heater and determine a…
Continue Reading“He was great! Went above and beyond to fix issue”
Continue Reading“Anthony was outstanding, going above and beyond to not just determine the source of our water issues. He also provided several options for repair and ensured the repairs were done right! Totally recommend Sutton Brothers!!!”
Continue Reading“Cody is great he is a true professional in every aspect. Very knowledgeable and easy to work with. I suggest him every time I need service due to his character and being a stand-up guy.”
Continue Reading“Zach arrived and provided efficient courteous professional service. All requested work was completed in a timely manner. Appreciate the service the office provided to facilitate the project. Will use Sutton Brothers on my next project.”
Continue Reading“Always get a professional job by the teams at Sutton Brothers. No sales pressure. Just honest assessment, advice and a completed job well done.”
Continue Reading“When I called for an appointment I was scheduled within a reasonable amount of time. Antonio came to give an estimate. He was kind & thorough in explaining everything. Zack & Clay replaced our water heater with a new one & also replaced a cartridge in a faucet . They were prompt and competent in…
Continue Reading“Anthony came to our home to check our hot water tanks. Inspecting both systems it was found the one was only working at 50% capacity and was 19 years old. The other tank, although working correctly now, was over 21 years old. The pressure of the water coming into the house is too high also.…
Continue Reading“Paul is awesome! He took the time to explain everything. He was very professional, knowledgeable and has a great personality and wonderful people skills!”
Continue Reading“Chris arrived on time and presented very professional. He took the time to listen to my need, assess my situation and provided me with a sound solution. While I believe Sutton will cost more than my other bids, I believe I will receive a quality job and not concerned about future maintenance and repairs.”
Continue Reading“Timely, professional, transparent sevice at our home. Equally good service on the phone.”
Continue Reading“Chris came within a few minutes of my call, fixed the issue and did a great job educated me on the unit and The Sutton Savings Club.”
Continue Reading“Once again Chris was wonderful. He immediately found the problem and fixed it. Then he came upstairs to be sure the water was getting hot! He showed me how I could work with the hot water heater. I told him I’d make up a problem to have him come back….”
Continue Reading“Antonio is enthusiastic and talented with his work. He was also very patient in explaining to me what he was doing and why. He thoroughly laid out my repair options and worked within my budget. I feel better knowing my home is being maintained meaningfully and regularly by such a dedicated and skilled team.”
Continue Reading“Very helpful and knowledgeable.”
Continue Reading“Mike was very nice and professional.”
Continue Reading“I had the best service from Antonio! He was professional and so pleasant ! He explained what he was doing and made sure he arrived on time! I would highly recommend him and your company to friends and family! Excellent service”
Continue Reading“Zach was amazing! He was extremely professional and had a great attitude. I highly recommend his service!”
Continue Reading“chris was very friendly, answered my questions, and did a great job installing the water heater.”
Continue Reading“David fixed our water heater! We were having problems with hot water and he came on time, was so nice, and fixed all the issues. Thanks so much David!”
Continue Reading“Chris was very helpful. I think he made the right decisions for my house as he showed my where he would place the new water heater and explained why. He was very pleasant and easy to follow”
Continue Reading“Chris did an excellent job installing my water heater! There were structural issues in the area he was installing but he solved the problem and completed the installation in a timely manner. He went the extra mile! Highly recommend.”
Continue Reading“We got a call that our technician could come early and David was great- very efficient in servicing the tankless water heater and then fixing the bathroom tub leak. He even indulged the dogs with a few pets as they were “helping” him work. This is my second time using Sutton Brothers and I will…
Continue Reading“Chris C provided the estimate and options for moving replacing our water heater and getting it out of the attic. He arrived on time, was courteous and helpful, and offered multiple options for our consideration. Chris C and a colleague installed the new hybrid hot water heater/safety pole in the garage and removed the old…
Continue Reading“Everything was great! Very happy with the quote, service, and the water heater itself.”
Continue Reading“Tim came to give me an estimate on a new water heater and go over the alternatives. He explained the options quite well. He was here about an hour. We shall see how the install goes.”
Continue Reading“Chris was excellent. Very courteous and kept me informed of what he was doing and why.”
Continue Reading“Having a small water heater replaced. Its located in an awkward location. Chris Located issues and explained everything. We appreciate the knowledge and wisdom Sutton offers. Thanks again!”
Continue Reading“Prompt, professional service. Appreciated their flexibility in scheduling and communication.”
Continue Reading“Very good, on time, good workmanship, cleaned up very well. Will use Sutton Brothers again”
Continue Reading“On time, knowledgeable, explained replacement options and answered questions thoroughly. Able to schedule service next week. Also, took the time to address additional plumbing issues with all quotes emailed to me. You could tell that Chris and staff I was in contact with enjoy what they do. A positive experience for my initial meeting with…
Continue Reading“Excellent service and a very neat water heater installation. Chris was an excellent sales person as well as an installer.”
Continue Reading“From beginning to end, Sutton Brothers exceeded all expectations. Matthew & Garth did a great job quickly and finished leaving the area & equipment better off than they found it. Would recommend to anyone and will keep them on file for future work.”
Continue Reading“I had a great experience with Matt and Brad with Sutton Brothers. My water heater stopped working and Matt came the same day I called to inspect. He was able to fix my water heater and went over all of my future options for a waterless tank when the time comes. Very reasonably pricing. You…
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