Sutton Brothers Repair & Service Was Founded in 2000

Sutton Brothers Service & Repair BBB Business Review

When our company was first founded in 2000, we were known as YM Plumbing. We initially focused on plumbing and construction work, but since expanded into an HVAC company. We have an established a reputation over the years in the Piedmont Triad and the surrounding areas and have kept the same core values over the years. In 2017 when brothers Jack and Jim Sutton purchased the company, the name was changed to Sutton Brothers Repair & Service.

What Makes Us Different?

Sutton Brothers Repair & Service is different than other HVAC companies because we believe in the highest level of responsiveness and customer care. Our company will not leave you uncomfortable and without service. We believe in professional workmanship and commitment to quality. We are highly involved in community workforce development and make charitable donations to Winston-Salem Firefighters Associations and HOPE of Winston-Salem.

Here are some of the accreditations and certifications we have earned:

  • BBB Accrediated Business
  • Lennox Dealer
  • Regent Home Builder’s Choice Award
  • Hughes Top 50 Account

Our Mission Statement

Our Mission at Sutton Brothers Repair & Service is to be a leader in providing high-quality plumbing and HVAC construction services. We strive to manage our company in a fair, open, honest manner with our employees, with our suppliers, and with our builders. We will respond immediately to an issue, and work diligently to resolve that issue. We will always conduct our customer, employee, and supplier relationships with professionalism and integrity.

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