“Had a problem with water not draining and very slow which ended up being where i could not use water. Called service and Jake arrived first thing in the morning. He went over a few things he wanted to check. Gave him the go ahead. One was inserting a camera into the main sewer line to the septic to see if a blockage or not. The camera went up to approximately where the septic tank is located and could not go any further. Jake's suggestion at this point was to call a septic company and have them check to see if there was a septic tank issue. If that was not the problem Jake would come back on that same day. I called my septic guy and they came the next morning. Good call on Jake's part. The main sewer pipe was actually bent on an angle and blocked at an elbow so nothing could pass through the line which caused the blockage. Extremely pleased with the service from Sutton Bros. And I do use them for all their services. Every technician I've had is spot on. Always courteous and professional in every way.”
- Carolyn C.